Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Edmonton International Airport (YEG)

Last Updated: June 29, 2020, 10:56 a.m.

  • Liz Dwernychuk
  • 780-890-8932
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • No

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • No

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • Both WestJet and Air Canada are doing temperature checks at the gates prior to boarding.

  • Does the airport recommend passengers arrive earlier for international departures?
  • No

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • 2 hours prior

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • Yes

  • Provide details:
  • YEG is recommending only passengers and those assisting pax are permitted in the terminal. Static signage in the terminal and social media posts display this.

  • Are exceptions made for accompanying persons assisting minors traveling alone or persons with disabilities, including those with reduced mobility?
  • Yes

  • Provide details:
  • Details are provided that those requiring special assistance are welcome in the terminal.

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • Common use airline kiosks are located throughout the terminal and parking areas.

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • Yes

  • Provide details:
  • Cleaners are cleaning the kiosks on a regular basis and wipes have been ordered for when the pax numbers increase.

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • Egates are touchless and CATSA is providing touchless scanning of documents.

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • No

  • Are e-gates available at immigration entry points?
  • No

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • Alberta Health Services has a screening area set up outside of our Customs exit and is performing temperature checks on all arriving pax. They are then asking for their isolation plan and mode of transportation to get to their home/hotel.

  • Are passengers required to quarantine on arrival at the airport?
  • No

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • No

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • No

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • No

  • Are there any special pick-up or curbside arrangements in place?
  • No

  • Is physical distancing required in airport?
  • Yes

  • What is the required physical distance?
  • 2 meters

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • Stickers, taped areas and other guidance materials are on the floor.

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • Signage and verbal announcements throughout the terminal reminding pax of social distancing requirements.

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • Yes

  • Provide details:
  • 12 pax at a time.

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • No

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • All airport staff are required to wear masks while in the terminal.

  • Are passenger-facing staff required to wear gloves?
  • No

  • Are passenger-facing staff subject to health screening?
  • No

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • Electronstatic spray of seats, gate areas, bag carts, kiosks etc.Extra hand sanitizer stations throughout airport and all entrances and exits. Regular cleaning of touch points (elevator buttons, hand rails, door pushes etc.) Restrooms cleaned twice per hour and most dining areas are closed.

  • Has the airport implemented physical distancing detection technology?
  • No

  • Has seating been adapted to support physical distancing in the following areas?
  • Boarding areas, Dining areas,

  • Provide details
  • Seating has been spaced out and seats have been closed with signage and tape.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • Both digital and static signage are throughout the terminal. PA messages are played every 30 min.

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • Hand sanitizing stations are at all entrance and exit points. Also at all airline check in areas, gates, security, entrances to washrooms/elevators and other high traffic touch points.

  • Is there a medical clinic located in or near the airport terminal/facility?
  • No

  • Does the airport provide a helpline to report COVID-19 concerns?
  • No

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • No

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • Social media and website

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • Airlines at YEG provide assistance to their pax.

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • Yes

  • Provide details
  • Services that are open have pre-packaged and ready to go meals at their establishments.

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • Our HVAC system is fully filtered and monitored daily.

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • No