Are passenger-facing staff required to wear face coverings?
Are passenger-facing staff required to wear gloves?
the mask or face covering is mandatory at all times in the terminal and on the parking shuttle buses for employees.
Are passenger-facing staff subject to health screening?
What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
When entering the restricted area, temparature checks are conducted for all employees
The areas where travellers pass through are cleaned and disinfected 10 times a day.Disinfectant gel dispensers are available at all points of entry and at contact points in the process (e.g. terminals, checkpoints, etc.), or when you need to adjust your mask.Washroom sinks, soap dispensers and hand dryers are automated.Trolleys are disinfected and cleaned after each use.Teams are available to intervene and add additional cleaning and disinfection frequencies at any time.High touch surfaces, including washrooms et kiosks, are disinfected several times a dayWe have had, since day 1, additional employees, exclusively dedicated to disinfectionAll the products and procedures used by our cleaning service providers are overseen by Health CanadaBins used in the screening checkpoints are disinfected after each use
Has the airport implemented physical distancing detection technology?
Has seating been adapted to support physical distancing in the following areas?
Boarding areas, Dining areas, Airport lounges,
Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
- table chairs removed when required- signage on table and chairs to encourage distancing
- signage on the floor- signage in the queuing areas- signage on multimedia screens-PA annoucement in the terminal to encourage distancing -signage at the entrances