Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Vancouver International Airport (YVR)

Last Updated: Aug. 24, 2020, 1:56 p.m.

  • Andy Margolis
  • 16042477894
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • No

  • Weblink to the health declaration form

  • Weblink to more information (who requires the declaration?)

  • Can the health declaration form be completed online?
  • No

  • Please provide a weblink to the health declaration information/form
  • No

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • No

  • Please provide details and/or supporting weblinks
  • No

  • Are passengers required to carry a test certificate?
  • No

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • Some airlines are doing temperature checks and Canada has officially announced that all departing passengers will require temperature checks beginning in the next month> CATSA the federal security screening authority will be responsible. Details just being finalized.

  • Does the airport recommend passengers arrive earlier for international departures?
  • No

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • No

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • Yes

  • Provide details:
  • As part of our fulsome health and safety program - TAKEcare, we have prohibited anyone without a ticket, or employee with a valid RAIC from entering terminal.

  • Are exceptions made for accompanying persons assisting minors traveling alone or persons with disabilities, including those with reduced mobility?
  • Yes

  • Provide details:
  • Yes

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • Across the terminal for Domestic, Transborder and some international -- some international carriers are not using self serve. We are also working on touchless versions of these kiosks. Our bag drops are touchless.

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • Yes

  • Provide details:
  • frequent and visible cleaning.

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • No

  • Provide details:
  • Yes

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • No

  • Provide details:
  • No

  • Are e-gates available at immigration entry points?
  • Yes

  • Provide details:
  • Primary Inpsection Kiosks --- and then document check with customs and border security agent. Not an e-gate

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • Passengers go through health screening questions and present to Fedearl Public Health agency representatives, and then to CBSA who will confirm their isolation plan

  • Are passengers required to quarantine on arrival at the airport?
  • 14

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
  • No

  • Provide details:
  • each person has to have a valid quarantine plan upon arrival that they have to discuss with CBSA agent. If they do not have one, 14 day quarantine provisions are made for them and they are transported to the hotel

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • Meeters and greeters wait outside, frequent cleaning of passenger flow ad high touch areas after and during ever flight. required quarantine plans. Signage, Masks are required in all public areas - off plane and right through customs to out of doors. Physical distancing required in baggage pickup area

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • No

  • Provide details:
  • No

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • No

  • Provide details:
  • No

  • Are there any special pick-up or curbside arrangements in place?
  • Yes

  • Provide details:
  • taxis, uber and lyft - as well as rapid transit train all require masks and physical distancing.

  • Is physical distancing required in airport?
  • Yes

  • What is the required physical distance?
  • 2 meters

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • Of note -- it is physical distancing where possible. We have developed a multilayered approach including masks that will enable people to feel safe when 2 metres isn't possible. Canada may go to ICAO standard 1 metre

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • markings and signage - where possible.

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • No

  • Provide details:
  • No

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • No

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • Yes

  • Are passenger-facing staff required to wear gloves?
  • No

  • Provide details
  • No

  • Are passenger-facing staff subject to health screening?
  • Yes

  • Provide details
  • Beginning when Canada puts required temperature screening in place for passengers will also apply to non-passengers wanting to go post security.

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • Significant increase in cleaning in all high touch areas, high frequency and most visible. Clorox bleach with electrostatic sprayer

  • Has the airport implemented physical distancing detection technology?
  • No

  • Provide details
  • No

  • Has seating been adapted to support physical distancing in the following areas?
  • Boarding areas, Dining areas, Duty-free shops, Other retail activities

  • Provide details
  • Seats are closed to allow for physical distancing throughout whole terminal. Lounges are airline purview and they are still closed.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • In English, French and Chinese -- reminder where possible. We would like to focus on other components as well.

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • all through terminal and staff areas

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • at the airport. Readily available.

  • Does the airport provide a helpline to report COVID-19 concerns?
  • No

  • Provide details
  • No

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • Yes

  • Provide details
  • Yes

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • YVR has a very strong social media presence -- twitter, facebook, instagram -- and all the digital signage in terminal

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • Canada has a very strong set of regulations for passengers with reduced mobility and YVR excels in this area of support.

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • Yes

  • Provide details
  • Yes

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • yes and we have refocused on system to take in more fresh air and reduce re circulation

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • No

  • Provide details
  • No