Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Enfidha Hammamet International Airport (NBE)

Last Updated: Sept. 8, 2020, 10:10 a.m.

  • Artaç UNLU
  • +0021694482740
  • Airport Website
  • Airport COVID 19 Website

  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • Yes

  • Weblink to the health declaration form
  • http://coronavirus.rns.tn/fiche-sanitaire2020/fiche-sanitaire/fiche.php

  • Weblink to more information (who requires the declaration?)
  • https://covid-19.tn/fr/accueil-2/

  • Can the health declaration form be completed online?
  • Yes

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • Yes

  • Please provide details and/or supporting weblinks
  • The expansion of the covid.19 contamination rate in many countries, especially in Europe, has prompted the Tunisian authorities to take new measures concerning individual travelers.Any passenger traveling on an individual basis, regardless of his nationality as well as his country of residence, must present a negative PCR test dating less than 72 hours before boarding to Tunisia. This decision came into effect on August 26, 2020 concerns all countries including those classified GREEN. For countries classified ORANGE and RED, the restrictions remain unchanged, the negative PCR test already asked among the entry requirements.GREEN: Negative PCR test is required for individual travelers.ORANGE: Negative PCR obligation and home confinement or in one of the specifically dedicated hotels is mandatory for individual travelers.Except for stays purchased through TO in countries classified GREEN and ORANGE:Tourists having purchased a complete package travelling by charter or regular flights via TO, in particular from France, Luxembourg, Belarus, Poland and Czech Republic are exempt from restrictions (No PCR, No confinement) provided. They comply with the health protocol set up by the Tourism Ministry upon arrival in the territory.https://covid-19.tn/fr/blog/classification-des-pays-en-fonction-du-niveau-de-risque/

  • Are passengers required to carry a test certificate?
  • Yes

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • Temperature Screening is required and implemented for all departure passengers. The screening is being performing by the Airport medical center teams and a dedicated trained staff.

  • Does the airport recommend passengers arrive earlier for international departures?
  • 4 hours earlier

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • No

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • Yes

  • Provide details:
  • The access to the terminal is restricted to essentially passengers, airport employees and stakeholders (when their presence is mandatory).

  • Are exceptions made for accompanying persons assisting minors traveling alone or persons with disabilities, including those with reduced mobility?
  • Yes

  • Provide details:
  • Except for passengers needing specific assistance can come with a single greeter.

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • Boarding pass readers are available for passengers use to avoid hand touching contamination.

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • Yes

  • Provide details:
  • A systematic disinfection schedule has been implemented for all the Airport areas, equipment, facilities and hand touching surfaces after each use to prevent contamination.

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • No

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • Yes

  • Provide details:
  • Boarding cards readers are available for passengers use.

  • Are e-gates available at immigration entry points?
  • No

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • Temperature screening is implemented for all arrival passengers by the Airport Health Authority.

  • Are passengers required to quarantine on arrival at the airport?
  • see details below

  • Provide details:
  • Quarantine is required depending on the classification of Covid.19 Risk level propagation of countries.Below details of lists:GREEN LIST:Home Recommended Quarantine of (07) days.ORANGE LIST:Mandatory Home or dedicated Hotel at the charge of the passenger.(07 Days): if asymptomatic and negative PCR Test (Lifting of the Quarantine) _ if symptomatic: continue the quarantine to Day 14.RED LIST:Mandatory quarantine in dedicated hotel at the charge of the passenger for 14 days.A list of dedicated hotels is available with all required category, addresses, prices and contacts.

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • Inform passengers to leave the terminal as soon as possible after receiving their luggage.Remind passengers to respect all protective measures put in place (Distancing, mask wearing, Hand sanitizing....)

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • No

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • Yes

  • Provide details:
  • Any Airport user entering the airport is subject to temperature screening.Wearing masks is obligatory for all airports users.

  • Are there any special pick-up or curbside arrangements in place?
  • No

  • Is physical distancing required in airport?
  • Yes

  • What is the required physical distance?
  • 2 meters

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • Floor marking and ground stickers are availble within all the Airport to remind passengers to respect physical distancing.

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • Posters reminding about physical distancing are posted in front of each elevator indicating the maximum number of persons authorized to use the elevator.Floor marking for pgysical distancing is implemented for the elevators and escalators.

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • Yes

  • Provide details:
  • Tours Operators shuttle buses and public transportation are obliged to comply with the limitation of passengers number to mainatin the physical distancing, mask wearing and vehicle disinfection.

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • No

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • Wearing mask and eyes prtoective face are available and obligatory implemented for the use of the passengers front line staff.

  • Are passenger-facing staff required to wear gloves?
  • No

  • Are passenger-facing staff subject to health screening?
  • Yes

  • Provide details
  • All staff are subject to temperature screening before entering the airport.

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • A cleaning reinforcement and a disinfection plan have been prepared and implemented in all the Airport areas:Security entrance, equipment, luggage, luggage trolleys, sanitary blocs, offices, check-in counters, police & customs counters, elevators, escalators, vehicles, bridge, all hand touching spaces, handrails, doors cuffs, restaurants and shops.....

  • Has the airport implemented physical distancing detection technology?
  • No

  • Has seating been adapted to support physical distancing in the following areas?
  • Boarding areas, Dining areas, Airport lounges, Duty-free shops, Other retail activities

  • Provide details
  • Indicators stickers have been implemented for borading seating arrangement.Physical distancing arrangement has been respected for restaurants meals tables and lounges.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • Covid.19 Health and Safety protocol Communication has been enhanced through: promotional videos, rollups, stickers, floor marking, wall posters, IT screens, 3 languages Audio announcement broadcating frequently in the Airport to remind terminal users to respect physical distancing, hand disinfection and mask wearing.

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • Hydro gel dispensers are implemented through all the airport terminal for all users.

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • Each Airport is equiped with a medical center.

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • A public Health Unit, in each Airport, ensures follow up and monitoring of all recorded covid.19 concerns. (suspicious cases...)

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • Yes

  • Provide details
  • The Airports websites help to guide passengers with all terminal facilities.Terminal supervisors and tour operators guides,within all the airport , assist passengers and provide them with the needed information.

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • Passengers Information is mainly displayed through Airports official Facebook pages and Website.Communication with passengers through:• nbe.cr@tav.aero• pr.tavtunisie@tav.aero• http://enfidhahammametairport.com• http://habibbourguibaairport.com• https://www.facebook.com/enfidhaairport• https://www.facebook.com/MIRairport

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • Dedicated staff are at the disposal of assengers with disabilities from arrival/Departure till the end of the flight with wheelchairs and any needed assistance.

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • No

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • AIRPORT VENTILATION•The control of air-conditioning systems and natural ventilation in public places has been enhanced and regularly maintained.•Frequency of periodic maintenance of air conditioning system has been increased.•Ventilation systems operate based on the principle of 24/7.•At times of no working, ventilation is not shut off even if ventilation quantity is reduced.•Prefer natural ventilation methods for every space, if possible.•Practical measures has been taken according to technical restrictions as well as local climate to improve air circulation.•With moderate temperature, doors and windows can be opened, where air conditioning systems are used, full fresh air operation mode can be started as appropriate and exhaust system should be turned on to keep the air clean.

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • Specific Awareness Covid.19 flyers have been made and disseminated ,onsite, for all the airport employees and Airports users to enhance coronavirus prevention attitude & engagement.Integrate the Covid.19 Risk & Prevention in the periodic basic HSE training ensured by HSE supervisor.Preventive Covid.19 Action plan has been discussed within the committee, approved and implemented.TAV Tunisie Health & Safety Protocol has been discussed within the OHS committee and shared with all management and staff.Temperature screening training and general prevention have been organized by the Occupational doctor for employees assigned to this purpose.A dedicated cleaning team in both Airports has been trained for disinfection process. (Product, equipment use, procedure..)