Are passenger-facing staff required to wear face coverings?
Are passenger-facing staff required to wear gloves?
wearing face coverings is mandatory in all terminal buildings, including staff members. Where staff is working from behind a plexiglass pane, the is no masking obligation.
Are passenger-facing staff subject to health screening?
What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
All areas used by passengers and employees are subject to at least daily maintenance cleaning. The surfaces are cleaned according to the state of the art if necessary disinfected.Additional day staff (Task Force Hygiene) continuously disinfects all contact surfaces (door handles, shelves, telephones, plexiglass panes, etc.) in the passenger areas during operating hours.In the gate areas, the seating is cleaned after each departure.In the toilet facilities, the cleaning cycles were increased. The cleaning is controlled via an electronic system.A device (Air Steril) is used in the toilet area which uses UVC disinfection to continuously disinfect the aerosols contaminated with viruses and germs. This means that the toilet facilities can continue to operate without observing the required physical distance. UVC tests are also carried out on handrails on escalators and moving walks.
Has the airport implemented physical distancing detection technology?
Has seating been adapted to support physical distancing in the following areas?
the technology is in a proof of concept-stage.
Boarding areas, Dining areas, Airport lounges,
Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
5,200 floor and distance markings in all shops and restaurants.
Announcements in German and English with hygiene instructions every 15 minutes as well as the use of 640 digital displays with hygiene and social distancing information.