Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Munich Airport (MUC)

Last Updated: Aug. 6, 2020, 12:11 p.m.

  • Wolfgang Martini
  • +498997521307
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • No

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • No

  • Are passengers required to undergo any health tests or screening?
  • No

  • Does the airport recommend passengers arrive earlier for international departures?
  • No

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • No

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • No

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • Passengers can use Common Use-self Service or Airline kiosks.

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • Yes

  • Provide details:
  • As part of the Task Force Hygiene Team kiosks are cleaned repeatedly, but not between each use.

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • use of self-service boarding pass readers

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • Yes

  • Provide details:
  • Yes

  • Are e-gates available at immigration entry points?
  • Yes

  • Provide details:
  • use of EasyPass-kiosks for EU-, EEA- and Swiss nationals.

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • starting from 8 August 2020 test are mandatory for passengers arriving from risk countries. Any arriving passengers can be tested voluntarily.

  • Are passengers required to quarantine on arrival at the airport?
  • 14

  • Provide details:
  • Passengers arriving from risk countries are obliged to self-quarantine themselves, unless they can present a negative test result (max. 48 hrs old).

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • No

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • Yes

  • Provide details:
  • Drivers/meeters & greeters can meet arriving passengers outside the baggage claim area.

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • No

  • Are there any special pick-up or curbside arrangements in place?
  • No

  • Is physical distancing required in airport?
  • Yes

  • What is the required physical distance?
  • 1.5 meters

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • 9,370 floor markings in the main process areas along the passenger journey.

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • 660 distance markings and information on the max. capacity of each elevator.

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • Yes

  • Provide details:
  • 50 % capacity for bus transfers and masking obligation in all vehicles.

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • No

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • wearing face coverings is mandatory in all terminal buildings, including staff members. Where staff is working from behind a plexiglass pane, the is no masking obligation.

  • Are passenger-facing staff required to wear gloves?
  • No

  • Are passenger-facing staff subject to health screening?
  • No

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • All areas used by passengers and employees are subject to at least daily maintenance cleaning. The surfaces are cleaned according to the state of the art if necessary disinfected.Additional day staff (Task Force Hygiene) continuously disinfects all contact surfaces (door handles, shelves, telephones, plexiglass panes, etc.) in the passenger areas during operating hours.In the gate areas, the seating is cleaned after each departure.In the toilet facilities, the cleaning cycles were increased. The cleaning is controlled via an electronic system.A device (Air Steril) is used in the toilet area which uses UVC disinfection to continuously disinfect the aerosols contaminated with viruses and germs. This means that the toilet facilities can continue to operate without observing the required physical distance. UVC tests are also carried out on handrails on escalators and moving walks.

  • Has the airport implemented physical distancing detection technology?
  • Yes

  • Provide details
  • the technology is in a proof of concept-stage.

  • Has seating been adapted to support physical distancing in the following areas?
  • Boarding areas, Dining areas, Airport lounges,

  • Provide details
  • 5,200 floor and distance markings in all shops and restaurants.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • Announcements in German and English with hygiene instructions every 15 minutes as well as the use of 640 digital displays with hygiene and social distancing information.

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • 140 disinfectant dispensers at important contact points in the terminal buildings.

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • MediCare in Terminal 1, Area E.

  • Does the airport provide a helpline to report COVID-19 concerns?
  • No

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • Yes

  • Provide details
  • Yes

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • covering via social media postings over a period of several weeks, use of airport website; airport app (Passngr) provides information about current travel restrictions.

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • Mobility Service staff have to comply to a special hygiene protocol; wheelchair- and eCar-seats are disinfected regularly.

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • Yes

  • Provide details
  • Food ordering via self-service points; Food vending machines.

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • Use of filter systems in the supply air units; increased supply of fresh air.

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • use of video-podcasts; creating awareness by increased communication.