Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Helsinki-Vantaa Airport (HEL)

Last Updated: Jan. 22, 2021, 12:57 p.m.

  • Jani Ceder
  • +358 207083511
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • No

  • Weblink to the health declaration form

  • Weblink to more information (who requires the declaration?)

  • Please provide a weblink to the health declaration information/form

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • No

  • Please provide details and/or supporting weblinks

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • Some airlines check passengers' body temperature before boarding at Helsinki Airport. Some countries also require PCR or Rapid Antigen testing before travelling. Please check requirements and details from your airline or the country of destination.

  • Does the airport recommend passengers arrive earlier for international departures?
  • No

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • No

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • Yes

  • Provide details:
  • To reduce contact and maintain safe distances, Terminal 2 is currently intended for passengers and staff only. Arrange to meet in Terminal 1, which is a designated waiting area for meeters and greeters. The nearest parking area is P3. People who arrive to pick up a passenger can wait in Terminal 1 or in their car.

  • Are exceptions made for accompanying persons assisting minors traveling alone or persons with disabilities, including those with reduced mobility?
  • Yes

  • Provide details:
  • A person who assists a passenger is allowed to enter Terminal 2. Assistance call points are available at Terminals 1 and 2, parking garages P3 and P5 and the train station. More information: https://www.finavia.fi/en/airports/helsinki-airport/airport/services-facilities/assistance-call-points?navref=serviceSearch

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • Self-service kiosks are available at the departure hall. Only every other kiosk is open so that keeping social distance is easier.

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • No

  • Provide details:

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • Passengers have a touch free access to the security control area and the security point.

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • Yes

  • Provide details:
  • The boarding process in mainly touch free.

  • Are e-gates available at immigration entry points?
  • Yes

  • Provide details:
  • Depending on passenger’s nationality, e-gates are available at immigration entry points.

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • Finnish authorities don't require Covid-19 testing when arriving in Finland, but it is highly recommended. Covid-19 testing is offered to all passengers arriving on international flights. COVID-19 testing at Helsinki Airport is also possible before boarding a connecting flight in case the authorities of the country of destination require a negative test result from the transfer airport in addition to the departure country. Airlines are responsible for the testing activities of transfer passengers, so passengers should contact their airline.

  • Are passengers required to quarantine on arrival at the airport?
  • Please read the information from the Finnish Institute of Health and Welfare’s webpage: https://thl.fi/en/web/infectious-diseases-and-vaccinations/what-s-new/coronavirus-covid-19-latest-updates/travel-and-the-coronavirus-pandemic

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
  • Yes

  • Provide details:
  • The passenger is responsible for all the hotel and other quarantine related costs.

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • Passengers must maintain a social distance of at least 1-2 meters throughout the arrival procedures. If you arrive from a country that is subject to entry restrictions or if you have a Covid-19 test at the airport, you should continue your journey from the airport by private car or taxi. Avoid using buses and trains.

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • Yes

  • Provide details:
  • Drivers/meeters and greeters are welcome to use terminal 1 which is closed from airport operations. Terminal 2 is dedicated for passengers.

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • Yes

  • Provide details:
  • Drivers/meeters and greeters are advised to wait in terminal 1’s waiting area or in a car.

  • Are there any special pick-up or curbside arrangements in place?
  • No

  • Provide details:

  • Is physical distancing required or recommended in airport?
  • Yes

  • What is the required physical distance?
  • We follow the instructions given by the Finnish Institute of Health and Welfare. Keep a safety distance of at least 2 metres from other people.

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • There are thousands of floor markings with the message: keep safe distance from others.

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • Reminders for keeping physical distance from other are marked on every entry and exit point.

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • Yes

  • Provide details:
  • The capacity of the shuttle busses at the airport has been reduced by 50%.

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • No

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • It is a rule for all workers to use mask in the terminal.

  • Are passenger-facing staff required to wear gloves?
  • No

  • Provide details

  • Are passenger-facing staff subject to health screening?
  • No

  • Provide details

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • Finavia has placed over 300 hand sanitiser stands around the terminal and has enhanced the cleaning and disinfection of contact surfaces. Finavia has started a pilot to introduce new disinfection technology which is used to disinfect security control trays. I addition, Finavia continues piloting other new technologies to reduce the spread of bacteria and viruses.

  • Has the airport implemented physical distancing detection technology?
  • No

  • Provide details

  • Has seating been adapted to support physical distancing in the following areas?
  • Yes

  • Provide details
  • Reduction in capacity has been implemented in most of the airport spaces for example restaurants and cafes and airport lounges.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • There are two covid-19 related announcements at Helsinki Airport which come in every 7 minutes, in three languages.

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • There are over 300 hand-sanitizers stations around the airport and well as a large amount of restrooms when you can wash your hands.

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • There are several medical services in and near Helsinki Airport and Medical Center at the Schengen gate area.

  • Does the airport provide a helpline to report COVID-19 concerns?
  • No

  • Provide details

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • Yes

  • Provide details
  • Please check the Helsinki Airport app (free of charge).

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • FINENTRY is a service for all passengers arriving in Finland. FINENTRY is a digital service that makes it easier to travel to Finland and manage the coronavirus testing that may be required for entry. See also instructions and restrictions regarding entry to Finland. You can find the service here: https://www.finentry.fi/en/ Koronavilkku is a contact tracing app produced by the Finnish Institute for Health and Welfare (THL) to help you find out whether you may have been exposed to coronavirus. If you have a coronavirus test and are diagnosed as infected, you can use the app to share this anonymously with those you have been in close contact with. Read more and download: https://koronavilkku.fi/en/

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • Assistance call points are available at Terminals 1 and 2, parking garages P3 and P5 and the train station. More information: https://www.finavia.fi/en/airports/helsinki-airport/airport/services-facilities/assistance-call-points?navref=serviceSearch

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • Yes

  • Provide details
  • Most of the restaurant provide take away and pre-packed food. There are also many vending machines in the gate area.

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • There is a ventilation system at Helsinki Airport that doesn’t filter and return used air back into the terminal but replaces it with clean air from outside.

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • We constantly train our staff to use preventive measures to avoid covid-19.