Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

OR Tambo International Airport (JNB)

Last Updated: June 24, 2020, 4:40 p.m.

  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • Yes

  • Can the health declaration form be completed online?
  • No

  • Please provide a weblink to the health declaration information/form
  • No

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • No

  • Please provide details and/or supporting weblinks
  • No

  • Are passengers required to carry a test certificate?
  • No

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • TEMPERATURE SCREENING & HEALTH QUESTIONNAIRE BEFORE ENTERING THE AIRPORT

  • Does the airport recommend passengers arrive earlier for international departures?
  • 3 HOURS

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • 2 HOURS

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • Yes

  • Provide details:
  • only travellers are allowed in the airport

  • Are exceptions made for accompanying persons assisting minors traveling alone or persons with disabilities, including those with reduced mobility?
  • Yes

  • Provide details:
  • Yes

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • Yes

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • Yes

  • Provide details:
  • sanitizations stations throughout the airport along the passenger journey

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • security checks documents without touching and whilst observing social distancing

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • Yes

  • Provide details:
  • self - scanning

  • Are e-gates available at immigration entry points?
  • No

  • Provide details:
  • No

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • Risk dependant based on the point of departure.

  • Are passengers required to quarantine on arrival at the airport?
  • 14

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
  • 14

  • Provide details:
  • government facilities through the National Department of Health

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • No

  • Provide details:
  • No

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • No

  • Provide details:
  • No

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • No

  • Provide details:
  • No

  • Are there any special pick-up or curbside arrangements in place?
  • No

  • Provide details:
  • No

  • Is physical distancing required or recommended in airport?
  • Yes

  • What is the required physical distance?
  • 1.5 meters

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • Social distancing floor decals in the terminal along the passenger journey and at all queuing areas

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • 1.5 meters ... 1 person in the elevator only

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • Yes

  • Provide details:
  • maximum of 30 people per bus ... 50 % capacity to ensure adherence to social distancing

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • Yes

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • compulsory face masks

  • Are passenger-facing staff required to wear gloves?
  • Yes

  • Provide details
  • recommended but not enforced

  • Are passenger-facing staff subject to health screening?
  • Yes

  • Provide details
  • temperature screening and health declaration form

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • social distancingextra cleaningsanitisation stations with 70% based sanitizers provided for free

  • Has the airport implemented physical distancing detection technology?
  • No

  • Provide details
  • No

  • Has seating been adapted to support physical distancing in the following areas?

  • Provide details

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • automated announcements throughout the terminal to remind passengers and staff about Covid-19 regulations and recommendation to be adhered to.

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • at various points in the airport

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • Inside the terminal

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • Concerns are reported through the passenger services call centre and various social media platfroms

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • No

  • Provide details
  • No

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • Social media platforms, & airport websites, including through Frequently Asked Questions

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • No

  • Provide details
  • No

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • No

  • Provide details
  • No

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • Yes

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • There are Covid-19 Monitors, who have the following responsibilities:Assist passengers with general airport enquiries.o Provide directions and/or assist with wayfinding.o Monitor passengers and airport users to ensure compliance to wearing masks.o Monitor passengers and airport users to ensure proper discarding of mask and other protective items like gloves.- Passenger Information Agents positioned to fulfil the above activities will be easily recognisable to passengers and airport users by means of a Covid Monitor jacket/vest.