Are passenger-facing staff required to wear face coverings?
Are passenger-facing staff required to wear gloves?
As per COVID-19 Regulation 2020 (Mauritius), every person shall, in any public place wear a protective mask over his nose and mouth.
Are passenger-facing staff subject to health screening?
Airport staff who are handling passenger`s documents are required to wear gloves.
What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
A protocol has been put in place by the cleaning contractor to ensure that equipment and infrastructures are sanitized in a consistent manner. All areas with high human contact and transmission potential are cleaned and disinfected, based on operational risk assessment. This applies to such items as boarding gates, self-kiosks, escalator, lift, handrails, wheelchairs, trays, passenger trolleys among others. An attendant is posted at all time at critical points for ensuring continuous cleaning and disinfection. A written plan for enhanced cleaning and disinfection is in place and is being updated continuously in term of process, schedule and products, as and when new information is available. A check-list / control sheet has also been put in place to ensure compliance. All cleaning staffs are regularly briefed with regard to the effective use of disinfectants and importance of the sanitary protocols.
Has the airport implemented physical distancing detection technology?
Has seating been adapted to support physical distancing in the following areas?
Boarding areas, Dining areas, Airport lounges, Duty-free shops, Other retail activities
Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
A protocol has been set out in the 'COVID-19 Sanitary Preparedness Plan' whereby it is mandatory for all retailers operating within the Airport Compound to adhere to the 1-meter physical distancing by placing appropriate space marking. The acceptance capacity of the lounges/dining/boarding areas has been reviewed so as to respect the physical distancing rule of 1-meter. The Health & Safety Audit Team also makes regularly inspections to ensure social distancing measures are being adhered by the retailers
Passengers/Staff are regularly instructed via visual and audio messaging to adhere to the physical distancing and sanitary protocols.