Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Bangor International Airport (BGR)

Last Updated: June 29, 2020, 11:13 a.m.

  • Aimee Thibodeau
  • 2079924610
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • No

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • No

  • Are passengers required to undergo any health tests or screening?
  • No

  • Does the airport recommend passengers arrive earlier for international departures?
  • No

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • Please arrive 2 hours prior to your scheduled departure time to ensure time for security screening.

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • Yes

  • Provide details:
  • At this time, we ask that you stay in your vehicle when picking up or dropping off a passenger from the airport unless they require assistance. While waiting, you are welcome to park in the short term parking lot and wait for the passenger to come outside. You also can wait in the Cell Phone Waiting area located on the right as you approach the BGR terminal on Godfrey Boulevard. These spaces are limited and should be used only for a short amount of time.We appreciate your patience and understanding of our efforts to minimize exposure to staff and allow passengers to get in and out of the airport in the safest environment possible.

  • Are exceptions made for accompanying persons assisting minors traveling alone or persons with disabilities, including those with reduced mobility?
  • Yes

  • Provide details:
  • At this time, we ask that you stay in your vehicle when picking up or dropping off a passenger from the airport unless they require assistance. While waiting, you are welcome to park in the short term parking lot and wait for the passenger to come outside. You also can wait in the Cell Phone Waiting area located on the right as you approach the BGR terminal on Godfrey Boulevard. These spaces are limited and should be used only for a short amount of time.We appreciate your patience and understanding of our efforts to minimize exposure to staff and allow passengers to get in and out of the airport in the safest environment possible.

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • American, Delta and United provide self-service kiosks.

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • No

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • Yes

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • Yes

  • Provide details:
  • Passengers can scan their own tickets using their mobile devices.

  • Are e-gates available at immigration entry points?
  • No

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • As ordered by Gov. Janet T. Mills, anyone entering the State of Maine (with the exception of those coming from New Hampshire or Vermont, or essential workers) must: Have received a negative COVID-19 test result 72-hours prior to arrival or be tested in Maine and self-quarantine until a negative test result is received or maintain compliance with a 14-day quarantine upon arrival in Maine.Sign a Certificate of Compliance indicating either that they have received a negative COVID-19 test result, that they will quarantine in Maine for 14 days, or that they have already completed their quarantine in Maine. This compliance form must be provided to check-in at all Maine lodging, campgrounds, seasonal rentals, overnight camps, and other commercial lodging, such as Airbnb. Visitors may be asked to furnish proof of the negative test result upon request.For more information, FAQs about the order, or to obtain a Certificate of Compliance, visit maine.gov/covid19/restartingmaine/keepmainehealthy

  • Are passengers required to quarantine on arrival at the airport?
  • 14

  • Provide details:
  • As ordered by Gov. Janet T. Mills, anyone entering the State of Maine (with the exception of those coming from New Hampshire or Vermont, or essential workers) must: Have received a negative COVID-19 test result 72-hours prior to arrival or be tested in Maine and self-quarantine until a negative test result is received or maintain compliance with a 14-day quarantine upon arrival in Maine.Sign a Certificate of Compliance indicating either that they have received a negative COVID-19 test result, that they will quarantine in Maine for 14 days, or that they have already completed their quarantine in Maine. This compliance form must be provided to check-in at all Maine lodging, campgrounds, seasonal rentals, overnight camps, and other commercial lodging, such as Airbnb. Visitors may be asked to furnish proof of the negative test result upon request.For more information, FAQs about the order, or to obtain a Certificate of Compliance, visit maine.gov/covid19/restartingmaine/keepmainehealthy

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • No

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • Yes

  • Provide details:
  • Only if the passenger you are picking up requires assistance. At this time, we ask that you stay in your vehicle when picking up a passenger from the airport. While waiting, you are welcome to park in the short term parking lot and wait for the passenger to come outside. You also can wait in the Cell Phone Waiting area located on the right as you approach the BGR terminal on Godfrey Boulevard. These spaces are limited and should be used only for a short amount of time.We appreciate your patience and understanding of our efforts to minimize exposure to staff and allow passengers to get in and out of the airport in the safest environment possible.

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • Yes

  • Provide details:
  • At this time, we ask that you stay in your vehicle when picking up a passenger from the airport unless they require assistance. While waiting, you are welcome to park in the short term parking lot and wait for the passenger to come outside. You also can wait in the Cell Phone Waiting area located on the right as you approach the BGR terminal on Godfrey Boulevard. These spaces are limited and should be used only for a short amount of time.We appreciate your patience and understanding of our efforts to minimize exposure to staff and allow passengers to get in and out of the airport in the safest environment possible.

  • Are there any special pick-up or curbside arrangements in place?
  • No

  • Is physical distancing required in airport?
  • Yes

  • What is the required physical distance?
  • 1.8 meter (6 feet)

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • There are markings on the floor to encourage passengers to distance at least six feet.

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • Elevator and restroom signage is in place to denote capacity.

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • Yes

  • Provide details:
  • This is in place at our General Aviation facility.

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • Yes

  • Can face coverings be purchased at the airport?
  • No

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • Face coverings are required whenever social distancing is not possible. We also have installed plexi-glass shields at ticket counters and other areas of customer ineraction.

  • Are passenger-facing staff required to wear gloves?
  • No

  • Are passenger-facing staff subject to health screening?
  • No

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • Hand sanitizing stations are available at busy locations.All restroom soap dispensers are using antibacterial soap.Cleaning measures have been increased. All surfaces that are frequently touched (door handles, push plates, sink handles, etc.) are being disinfected more frequently.Plexiglass shields have been installed in areas with customer contact.All employees have been briefed and are to use provided PPE to help protect and prevent any potential spread.We continue to monitor CDC recommendations and are compliant with industry standards regarding this, and all, issues of concern.Airport staff has moved to a digital morning briefing until further notice.In an effort to protect the health and safety of our military troops, as well as that of members of The Maine Troop Greeters, troop greeting at Bangor International Airport has been stopped until further notice. We regret this change, but we are in unprecedented times that call for us all to take our social responsibility seriously.The Refueler Pub is currently closed.The Highlands Cafe is providing take-out service.The post-security Cafe is providing pre-packaged snacks and bottled drinks only.

  • Has the airport implemented physical distancing detection technology?
  • No

  • Has seating been adapted to support physical distancing in the following areas?
  • Boarding areas, Dining areas,

  • Provide details
  • Hand sanitizing stations are available at busy locations.All restroom soap dispensers are using antibacterial soap.Cleaning measures have been increased. All surfaces that are frequently touched (door handles, push plates, sink handles, etc.) are being disinfected more frequently.Plexiglass shields have been installed in areas with customer contact.All employees have been briefed and are to use provided PPE to help protect and prevent any potential spread.We continue to monitor CDC recommendations and are compliant with industry standards regarding this, and all, issues of concern.Airport staff has moved to a digital morning briefing until further notice.In an effort to protect the health and safety of our military troops, as well as that of members of The Maine Troop Greeters, troop greeting at Bangor International Airport has been stopped until further notice. We regret this change, but we are in unprecedented times that call for us all to take our social responsibility seriously.The Refueler Pub is currently closed.The Highlands Cafe is providing take-out service.The post-security Cafe is providing pre-packaged snacks and bottled drinks only.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • We currently are working to get our messaging updated. You can find our COVID-19 safety response video here: https://youtu.be/xBeNxiAiyes

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • Hand sanitizing stations are located throughout all BGR facilities.

  • Is there a medical clinic located in or near the airport terminal/facility?
  • No

  • Does the airport provide a helpline to report COVID-19 concerns?
  • No

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • No

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • Facebook: https://www.facebook.com/FlyBGR/Twitter: https://twitter.com/flybgrWebsite: https://flybangor.com/

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • Passengers who require assistance may be helped by a family members and our Customer Service Staff is trained to provide assistance and practice all recommended CDC guidelines.

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • Yes

  • Provide details
  • The Refueler Pub is currently closed.The Highlands Cafe is providing take-out service.The post-security Cafe is providing pre-packaged snacks and bottled drinks only.

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • No

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • All staff members are advised daily on any new regulations or requirements, have been provided and trained on how to wear and use proper Personal Protective Equipment, and are trained to provide assistance and practice all recommended CDC guidelines.