Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Logan International Airport (BOS)

Last Updated: Aug. 5, 2020, 4:06 p.m.

  • Jennifer Mehigan
  • 617-568-3629
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • Yes

  • Weblink to the health declaration form
  • https://www.mass.gov/forms/massachusetts-travel-form

  • Weblink to more information (who requires the declaration?)
  • https://www.mass.gov/info-details/covid-19-travel-order

  • Can the health declaration form be completed online?
  • Yes

  • Please provide a weblink to the health declaration information/form

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • Yes

  • Please provide details and/or supporting weblinks
  • All visitors entering Massachusetts, including returning residents, who do not meet an exemption, are required to complete the Massachusetts Travel Form prior to arrival, unless you are visiting from a lower-risk state designated by the Department of Public Health, and either quarantine for 14 days or produce a negative COVID-19 test result that has been administered up to 72-hours prior to your arrival in Massachusetts. Failure to comply may result in a $500 fine per day. Visit https://www.mass.gov/info-details/covid-19-travel-order for more information.

  • Are passengers required to carry a test certificate?
  • Yes

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • The airport does not require passengers to undergo any health tests or screening but certain airlines are conducting pre-boarding temperature screening (e.g., AC, QR, AF, F9)

  • Does the airport recommend passengers arrive earlier for international departures?
  • 3+ hours

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • 2+ hours

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • No

  • Provide details:

  • Are exceptions made for accompanying persons assisting minors traveling alone or persons with disabilities, including those with reduced mobility?

  • Provide details:

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • Yes

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • No

  • Provide details:

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • Yes

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • Yes

  • Provide details:
  • Provided by some air carriers including jetBlue and Delta at certain gates, and provided at a limited number of gates in International Terminal E.

  • Are e-gates available at immigration entry points?
  • No

  • Provide details:

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • Passengers arriving from certain international destinations are subject to CDC health screening at the airport. In addition, per the Massachusetts Travel Order effective August 1, 2020, all individuals over the age of 18 and unaccompanied minors entering Massachusetts, who are not coming from a COVID lower-risk state and do not fall within certain, limited exemptions, must have a negative test result for COVID-19 from a test administered on a sample taken not longer than 72 hours before arrival in Massachusetts, or must obtain one and quarantine until a negative result is received.

  • Are passengers required to quarantine on arrival at the airport?
  • 14

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?

  • Provide details:
  • Per the Massachusetts Travel Order effective August 1, 2020, all individuals over the age of 18 and unaccompanied minors entering Massachusetts, who are not coming from a COVID lower-risk state and do not fall within certain, limited exemptions, must complete an online travel form. The rule requires that travelers MUST quarantine for 14 days unless they are coming from a lower-risk state or can produce, on request, proof of negative test result for COVID-19 from a test administered on a sample taken not longer than 72 hours before arrival in Massachusetts, or they meet the exemption criteria. All individuals arriving in Massachusetts by any means or mode, including Massachusetts residents who have left the state for anything more than transitory travel, are covered by the Massachusetts travel rule. Failure to complete the form or failure to comply with the quarantine if applicable may result in a $500 fine per day.

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • Reminder to adhere to the Massachusetts Travel Order, health assessment for arriving passengers, educational signage and announcements, face coverings required, social distancing promoted through floor decals in the FIS and at the baggage claim, minimized in-person interaction touch points and shared objects, documents and surfaces, enhanced cleaning and disinfection procedures.

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • Yes

  • Provide details:
  • Yes

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • No

  • Provide details:

  • Are there any special pick-up or curbside arrangements in place?
  • No

  • Provide details:

  • Is physical distancing required in airport?
  • Yes

  • What is the required physical distance?
  • 1.8 meter (6 feet)

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • Social distancing floor markers have been placed in TSA checkpoints, international arrivals, baggage claim carousels, and other terminal areas.

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • No

  • Provide details:

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • Yes

  • Provide details:
  • Yes

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • Yes

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • Yes

  • Are passenger-facing staff required to wear gloves?
  • No

  • Provide details

  • Are passenger-facing staff subject to health screening?
  • Yes

  • Provide details
  • Some airlines and other employers require health declarations and temperature checks before the start of their shift.

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • Massport has an comprehensive cleaning program for BOS and has additionally developed a touchpoint disinfection program with increased cleaning frequency and misting to mitigate the spread of COVID-19. Cleaning and disinfection of high-touch areas like escalators, moving walkways, stairways, elevator vestibules, call buttons, etc is ongoing throughout the day. Security checkpoint surfaces are wiped and disinfected twice per day, and checkpoints and bins are misted with disinfectant nightly. Touchpoint surfaces in the restrooms, including counters, stall surfaces, and dispensers are disinfected at least hourly and misted nightly. Customer feedback tablets located in our restrooms were upgraded with software activating touchless QR codes. Boarding area surfaces including seating, stanchions, windows, receptacles, and glass panels are cleaned on an ongoing basis throughout the day and misted nightly.

  • Has the airport implemented physical distancing detection technology?
  • No

  • Provide details

  • Has seating been adapted to support physical distancing in the following areas?
  • Boarding areas, Dining areas, Duty-free shops, Other retail activities

  • Provide details
  • Social distancing banners for individuals and families have been installed on seats to force social distancing in gate hold areas.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • Yes

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • Yes

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • None within the airport but there are multiple area hospitals and health care facilities.

  • Does the airport provide a helpline to report COVID-19 concerns?
  • No

  • Provide details

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • No

  • Provide details

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • Yes

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • Yes

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • Yes

  • Provide details
  • Yes

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • Yes

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • Yes