Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Dallas/Ft Worth International Airport (DFW)

Last Updated: Aug. 20, 2020, 5:14 p.m.

  • Bill Begley
  • 972-973-2234
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • No

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • No

  • Are passengers required to undergo any health tests or screening?
  • No

  • Does the airport recommend passengers arrive earlier for international departures?
  • No

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • No

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • No

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • Self-printed boarding passes, but no bag tags.

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • No

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • Access is touch-free. First exchange is with TSA ticket counter.

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • Yes

  • Provide details:
  • Only some gates have this functionality, so far. Most airlines allow passengers to present their electronic boarding pass (generally via phone) in a touchless manner.

  • Are e-gates available at immigration entry points?
  • No

  • Are passengers required to undergo any health tests on arrival?
  • No

  • Are passengers required to quarantine on arrival at the airport?
  • No

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • No

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • Yes

  • Provide details:
  • Yes

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • No

  • Are there any special pick-up or curbside arrangements in place?
  • No

  • Is physical distancing required in airport?
  • Yes

  • What is the required physical distance?
  • 1.8 meter (6 feet)

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • There are floor graphics. Social distancing is encouraged. DFW is focusing on sanitization efforts, along with required face covers for all persons on airport property.

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • Signs are in place indicating one party at a time and encouraging users to observe and maintain social distancing recommendations.

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • No

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • Yes

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • All persons on airport property are required to wear face covers.

  • Are passenger-facing staff required to wear gloves?
  • No

  • Are passenger-facing staff subject to health screening?
  • Yes

  • Provide details
  • DFW Board employees undergo daily processes that include a mandatory temperature check. Business partners and stakeholders are encouraged to conduct screenings with their own employees.

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • Measures can be found here: https://www.dfwairport.com/dfwready/index.php

  • Has the airport implemented physical distancing detection technology?
  • No

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • Yes

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • Throughout the terminals, especially in high-touch areas. Restrooms, digital signs and touch screens, etc.

  • Is there a medical clinic located in or near the airport terminal/facility?
  • No

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • Information is provided on the airport website: https://www.dfwairport.com/dfwready/index.php

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • Yes

  • Provide details
  • Yes

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • Along with our website, in-terminal signage and terminal announcements, we have a airport app that includes information, and social media channels (Facebook, Twitter, LinkedIn, etc.).

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • Airlines and DFW have contract with service providers, to assist passengers who request wheelchair assistance. All are required to wear face coverings and to observe social distancing recommendations, as well as regularly monitor their health.

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • Yes

  • Provide details
  • Yes

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • No

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • Regular communication and a training course for all DFW Board employees, around best practices and accountability.