Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Austin Straubel International Airport (GRB)

Last Updated: July 8, 2020, 10:58 a.m.

  • Susan Levitte
  • 9204984800
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • No

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • No

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • Frontier Airlines requires passengers have their temperature taken before boarding.

  • Does the airport recommend passengers arrive earlier for international departures?
  • No

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • No

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • No

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • Delta, American and United offer kiosks

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • Yes

  • Provide details:
  • This is the airlines responsibility

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • TSA asks that passengers scan their own boarding pass and then check the ID wearing gloves

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • Yes

  • Provide details:
  • Each airline has scanners that are used during the boarding process

  • Are e-gates available at immigration entry points?
  • No

  • Are passengers required to undergo any health tests on arrival?
  • No

  • Are passengers required to quarantine on arrival at the airport?
  • No

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • No

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • Yes

  • Provide details:
  • They can meet passengers pre security

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • No

  • Are there any special pick-up or curbside arrangements in place?
  • No

  • Is physical distancing required in airport?
  • Yes

  • What is the required physical distance?
  • 1.8 meter (6 feet)

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • We have placed floor graphics throughout the ticketing, TSA, boarding, baggage, car rental and other areas to remind passengers to keep their distance.

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • Signage as reminders

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • No

  • Are passengers required to wear face coverings?
  • No

  • Does the airport provide face coverings?
  • No

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • Each airline employee is required to wear masks. Gift shop and restaurant are wearing masks. TSA is wearing masks. Housekeeping schedules are adjusted so they do not come in contact with passengers.

  • Are passenger-facing staff required to wear gloves?
  • Yes

  • Provide details
  • This is not a new requirement.

  • Are passenger-facing staff subject to health screening?
  • No

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • UVA light has been added to our escalator hand rails and a UVA unit is used to disinfect the airport daily. All CDC cleaning guidelines and cleaning products are being used.

  • Has the airport implemented physical distancing detection technology?
  • No

  • Has seating been adapted to support physical distancing in the following areas?
  • Dining areas,

  • Provide details
  • Tables are spaced further apart.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • We have added a full package of signs and floor markings

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • Airlines, TSA, restaurant, gift shops and airport all have hand sanitizer stations

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • There is a clinic approximately a block away from the airport

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • Passengers can call our office or their airline

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • Yes

  • Provide details
  • Each airline has a map of the airport on their app

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • We share information daily on Facebook, Twitter, LinkedIn daily

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • We have an app for sight impaired, wheel chairs, elevators and the airlines assist with movement

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • Yes

  • Provide details
  • Our vending machines have been updated to include more substantial food items for those traveling when our restaurants are closed or who do not wish to visit them

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • Enhanced air filtration has been added

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • Housekeeping has been trained on cleaning procedures and other staff and Public Safety have been trained on handling people who are ill in the airport