Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Greenville-Spartanburg International Airport (GSP)

Last Updated: July 9, 2020, 10:39 a.m.

  • THOMAS TYRA
  • 8648486230
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • No

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • No

  • Are passengers required to undergo any health tests or screening?
  • No

  • Does the airport recommend passengers arrive earlier for international departures?
  • No

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • 90 minutes

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • No

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • Airlines have kiosks at their ticket counters to print boarding passes and bag tags.

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • Yes

  • Provide details:
  • Airlines have implemented procedures to sanitize all high-touch areas and equipment.

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • Passengers maintain possession of ID documents at checkpoint.

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • Yes

  • Provide details:
  • Airlines ask passengers to scan their own boarding passes and mobile boarding passes.

  • Are e-gates available at immigration entry points?
  • No

  • Are passengers required to undergo any health tests on arrival?
  • No

  • Are passengers required to quarantine on arrival at the airport?
  • No

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • No

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • Yes

  • Provide details:
  • Yes

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • No

  • Are there any special pick-up or curbside arrangements in place?
  • No

  • Is physical distancing required in airport?
  • Yes

  • What is the required physical distance?
  • 1.8 meter (6 feet)

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • Social distance reminder stickers are placed on floors in ticket lobby, security checkpoint, gates, hold rooms, restaurants, shops, rental car areas and baggage claim.

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • No

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • Yes

  • Provide details:
  • Parking shuttles to remote lots have been temporarily suspended and lots have been closed to encourage use of close-in parking facilities.

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • No

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • Airport District employees are required to wear facial coverings in public areas. Airline, concessions and other business partners also have similar rules in place. The public is encouraged to wear masks.

  • Are passenger-facing staff required to wear gloves?
  • No

  • Are passenger-facing staff subject to health screening?
  • No

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • The airport has implemented enhanced cleaning procedures throughout the airport campus. Hospital-grade cleaners are used and cleaning takes place continuously in all public areas.

  • Has the airport implemented physical distancing detection technology?
  • No

  • Has seating been adapted to support physical distancing in the following areas?
  • Boarding areas, Dining areas,

  • Provide details
  • Seating in restaurants has been adjusted to provide social distancing in accordance with local and state health directives.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • Signage is placed throughout the facility and on flight information screens reminding people to social distance, wash hands and wear facial coverings. TV commercials run continuously on Airport CNN channel in hold rooms.

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • Hand sanitizing stations are located throughout the terminal facility and are offered at airport shops and restaurants.

  • Is there a medical clinic located in or near the airport terminal/facility?
  • No

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • The airport encourages use of the GSP text line 864.485.8885 to receive more information on COVID-19 and the airport's response.

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • Yes

  • Provide details
  • A terminal map is included on the airport's website www.gspairport.com.

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • GSP makes frequent use of social media (Facebook, Twitter, Instagram), newsletters, press releases and emails to top travel partners in the region.

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • The airlines offer Skycap service upon request.

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • No

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • No

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • The airport and airlines offer their staff training on COVID-19, procedures to help prevent the spread of the virus and steps to take should a passenger or co-worker report an illness.