Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

LaGuardia Airport (LGA)

Last Updated: Sept. 16, 2020, 11:28 a.m.

  • Alana Calmi
  • +1 212-435-6936
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • Yes

  • Weblink to the health declaration form
  • https://forms.ny.gov/s3/Welcome-to-New-York-State-Traveler-Health-Form

  • Weblink to more information (who requires the declaration?)
  • https://coronavirus.health.ny.gov/covid-19-travel-advisory

  • Can the health declaration form be completed online?
  • Yes

  • Please provide a weblink to the health declaration information/form

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • No

  • Please provide details and/or supporting weblinks

  • Are passengers required to carry a test certificate?

  • Are passengers required to undergo any health tests or screening?
  • No

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?

  • Does the airport recommend passengers arrive earlier for international departures?
  • No

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • No

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • Yes

  • Provide details:
  • Entry into passenger terminals is restricted to ticketed passengers only.

  • Are exceptions made for accompanying persons assisting minors traveling alone or persons with disabilities, including those with reduced mobility?
  • Yes

  • Provide details:
  • Exceptions are made for travelers who require assistance. Advance approval is not necessary.

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • All air carriers provide self-service kiosks for printing boarding passes.

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • Yes

  • Provide details:
  • All high-touch devices are disinfected with EPA-approved disinfectants. Disinfectant wipes are available nearby for customers who wish to clean kiosk screens themselves.

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • No

  • Provide details:

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • Yes

  • Provide details:
  • Most air carriers enable passengers to board touchlessly by self-scanning their paper or electronic (mobile) boarding pass.

  • Are e-gates available at immigration entry points?
  • No

  • Provide details:

  • Are passengers required to undergo any health tests on arrival?
  • No

  • Provide details:

  • Are passengers required to quarantine on arrival at the airport?
  • 14 days

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?

  • Provide details:
  • In response to increased rates of COVID-19 transmission in certain states within the United States, and to protect New York's successful containment of COVID-19, New York State requires anyone returning from travel to states that have a significant degree of community-wide spread of COVID-19 to quarantine for a 14-day period from the time of their last contact.

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • All passengers are required to properly wear a facial covering over their nose and mouth in all terminals and public conveyances and should practice physical distancing. Passengers arriving from designated 'high impact' states must complete an online health-declaration self-assessment and contact tracing form.

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • No

  • Provide details:

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • Yes

  • Provide details:
  • Drivers of buses, taxis and for-hire vehicles are required to properly wear facial coverings over their nose and mouth when picking up and dropping off passengers and when passengers are in their vehicle.

  • Are there any special pick-up or curbside arrangements in place?
  • Yes

  • Provide details:
  • Taxi dispatchers are required to properly wear facial coverings over their nose and mouth. Hand sanitizer is available at all taxi dispatch locations.

  • Is physical distancing required in airport?
  • Yes

  • What is the required physical distance?
  • 1.8 meter (6 feet)

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • Floor decals for physical distancing are prevalent throughout the passenger terminals in all passenger queuing and baggage claim areas and in elevators, concession check-out areas and food courts. Restrooms are signed to encourage physical distancing, with some indicating maximum occupancy.

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • Elevator cars are marked with floor decals and/or signage to indicate maximum occupancy. On escalators, passengers are advised to leave at least two empty steps between themselves and other passengers.

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • Yes

  • Provide details:
  • Passengers are expected to self-distance aboard all public conveyances, which run at a frequency sufficient to enable limited occupancy without risk of undue delay.

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • Yes

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • All airport employees are required to properly wear facial coverings over their nose and mouth in all public spaces and when aboard public conveyances.

  • Are passenger-facing staff required to wear gloves?
  • No

  • Provide details

  • Are passenger-facing staff subject to health screening?
  • No

  • Provide details

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • Enhanced cleaning and disinfecting using EPA-approved disinfectants has been implemented throughout all public areas and on high-touch surfaces, to include restrooms, check-in lobbies, passenger screening and immigration areas, gate areas, baggage claim areas, and in airport shuttle buses.

  • Has the airport implemented physical distancing detection technology?
  • No

  • Provide details

  • Has seating been adapted to support physical distancing in the following areas?
  • Boarding areas, Dining areas, Airport lounges,

  • Provide details
  • Seating measures at boarding gates vary by airline, with typical measures including blocking seats to encourage physical distancing and reconfiguring banked seats to avoid face-to-face seating arrangements. Dining tables have been spaced apart to provide physical distancing.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • Signage is displayed prominently throughout all public areas to remind travelers that facial coverings are mandatory and to encourage physical distancing and frequent hand-washing or disinfecting using hand sanitizers or wipes.

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • Hand sanitizer and wipes are ubiquitously located throughout all terminal public spaces.

  • Is there a medical clinic located in or near the airport terminal/facility?
  • No

  • Provide details

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • Passengers and employees in need of assistance or wishing to report concerns can contact the LaGuardia Airport Operations at (718) 533-3700 or tweet @LGAairport. Travelers can also send email to airportcustomercare@panynj.gov.

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • No

  • Provide details

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • LaGuardia Airport offers a free, subscription-based Airport Alert service. Travelers can enroll in the service by visiting https://airportinfoalerts.com/Default.aspx.Traveler notifications are also sent out via Twitter handle @LGAairport.

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • Accessibility and other passenger assistance services are offered in all terminals. Check with your airline for additional information.

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • Yes

  • Provide details
  • Food and beverages can be ordered and paid for using smart mobile devices (phones and tablets). Food delivery services are available in all terminals. Retail items can be paid for using Apple Pay and other payment apps.

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • Air terminal ventilation systems use MERV-13 or better filtration.

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • LaGuardia Airport's standard WE SOAR airport employee training has been revised to include COVID-19 health training, which covers proper use of personal protective equipment, social distancing requirements, hand washing, and other elements intended to stop the spread of COVID-19.