Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Dane County Regional Airport (MSN)

Last Updated: Oct. 7, 2020, 7:42 p.m.

  • Michael Riechers
  • +1 6082205454
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • No

  • Weblink to the health declaration form

  • Weblink to more information (who requires the declaration?)

  • Please provide a weblink to the health declaration information/form

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • No

  • Please provide details and/or supporting weblinks

  • Are passengers required to undergo any health tests or screening?
  • No

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?

  • Does the airport recommend passengers arrive earlier for international departures?
  • Not applicable for our airport.

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • We recommend arriving 90 minutes prior to your flight's departure in order to allow adequate time to get to your gate.

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • No

  • Provide details:

  • Provide details:

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • Most airlines have self-service kiosks near their ticketing gates. Please contact your airline directly to see what services are available.

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • No

  • Provide details:

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • Access to each of our TSA security checkpoints is entirely touchless. Each TSA agent wears several layers of PPE and has a robust sanitation process in place.

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • No

  • Provide details:

  • Are e-gates available at immigration entry points?
  • No

  • Provide details:

  • Are passengers required to undergo any health tests on arrival?
  • No

  • Provide details:

  • Are passengers required to quarantine on arrival at the airport?
  • We follow national, state, and local health guidance for best practices at our facility. At this time, there is no guidance or directive to initiate a quarantine upon arrival to our airport.

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
  • No

  • Provide details:
  • Not applicable at our airport.

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • No

  • Provide details:

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • Yes

  • Provide details:
  • The general public is welcome in our facility, so long as a face covering is worn and social distancing of six feet is maintained.

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • Yes

  • Provide details:
  • In accordance with local government orders, a face covering must be worn indoors and social distancing of six feet must be maintained.

  • Are there any special pick-up or curbside arrangements in place?
  • No

  • Provide details:

  • Is physical distancing required in airport?
  • Yes

  • What is the required physical distance?
  • In accordance with local government public health orders, six feet of social distancing must be maintained.

  • Are there spacing marks on floors to guide passengers?
  • No

  • Provide details:

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • In accordance with local government public health orders, six feet of social distancing must be maintained.

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • Yes

  • Provide details:
  • Madison Metro bus service is limited to 50% bus capacity. Please reference https://www.cityofmadison.com/metro/contact/covid-19-updates for the latest updates.

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • Yes

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • In accordance with local government health orders, all passengers, visitors, and staff must wear a face covering while indoors.

  • Are passenger-facing staff required to wear gloves?
  • No

  • Provide details

  • Are passenger-facing staff subject to health screening?
  • No

  • Provide details

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • Public Health Madison & Dane County and the State of Wisconsin both require face coverings in public buildings. All touched surfaces are cleaned at least once a day. This includes escalators, handrails, seats, tables, bathrooms, water fountains, and baggage belts. High touch areas like handrails, bathrooms, and baggage belts are cleaned multiple times a day. We have acquired the most effective cleaning technology in the industry. This includes fogging machines and sanitizer sprayers that provide thorough cleaning throughout the terminal. All restrooms are meticulously cleaned at least two times a day. We have touchless soap dispensers and faucets in all our restrooms. We have implemented numerous hand sanitizer stands throughout the terminal allowing you to sanitize after every touchpoint of your airport journey. We have implemented signage on our flight information displays and at each entrance reminding passengers to social distance, wear a face covering, cover coughs and sneezes, and wash their hands frequently.

  • Has the airport implemented physical distancing detection technology?
  • No

  • Provide details

  • Has seating been adapted to support physical distancing in the following areas?
  • Yes.

  • Provide details
  • Seating and tables have been removed or relocated in congested areas to facilitate social distancing.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • Signage was spread liberally throughout the entire facility, particularly near every entrance and the TSA security checkpoints.

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • Yes; there are hand-sanitizer and free mask stations spread throughout the airport.

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • Madison has several world-class hospitals and dozens of easily accessible clinics throughout the city.

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • Any concerns regarding airport experiences can be sent to airinfo@msnairport.com.

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • No

  • Provide details

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • We are very active on social media to communicate with our travelers and have routine announcements broadcasted through our Public Address system. Follow us on Twitter (@MSN_Airport), Facebook (@MSNAirport), and Instagram (msnairport) for the latest information and rapid updates.

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • We have passenger services available for reduced mobility or special needs. Please contact your airline or our administrative services desk at 608-246-3380 for more information.

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • Yes

  • Provide details
  • We have a number of vending options as well as a grab-and-go cafe available for our travelers.

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • Our heating, ventilation, and air conditioning system maintains the highest standards of air quality within our airport.

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • Our staff has been trained in the best practices for PPE and limiting exposure to both themselves and the general public.