Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Portland International Airport (PDX)

Last Updated: July 29, 2020, 12:07 p.m.

  • Kama Simonds
  • 1-503-702-7902
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • No

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • No

  • Are passengers required to undergo any health tests or screening?
  • No

  • Does the airport recommend passengers arrive earlier for international departures?
  • No

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • No

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • Yes

  • Provide details:
  • Only passengers, or those providing assistance to passengers are allowed inside the airport at this time.

  • Are exceptions made for accompanying persons assisting minors traveling alone or persons with disabilities, including those with reduced mobility?
  • Yes

  • Provide details:
  • Exceptions provided for those assisting travelling passengers only.

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • All airlines and general PDX self-service kiosks are available pre-security.

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • No

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • TSA has modified practices to reduce document handling.

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • Yes

  • Provide details:
  • Dependent on airlines, most have implemented touchless by using scanners and ipads for boarding.

  • Are e-gates available at immigration entry points?
  • No

  • Are passengers required to undergo any health tests on arrival?
  • No

  • Are passengers required to quarantine on arrival at the airport?
  • No

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • No

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • No

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • No

  • Are there any special pick-up or curbside arrangements in place?
  • Yes

  • Provide details:
  • Meters and greeters are requested to meet their parties outside the terminal building in the upper/lower roadway or in parking structures instead of coming into the buildings.

  • Is physical distancing required in airport?
  • Yes

  • What is the required physical distance?
  • 1.8 meter (6 feet)

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • floor stickers installed as part of Travel Safe campaign. https://flypdx.com/TravelSafe

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • floor stickers installed as part of Travel Safe campaign

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • Yes

  • Provide details:
  • Seats marked, drivers educated.

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • Yes

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • Port staff were required to wear face coverings as early as April, prior to local and state requirements went into place. Airline staff and tenants have since also required following state and local guidance.

  • Are passenger-facing staff required to wear gloves?
  • No

  • Are passenger-facing staff subject to health screening?
  • No

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • As of March all cleaning supplies have been upgraded to hospital grade following CDC and OHA recommendations. High touch areas are cleaned more frequently in public and work environments. Decontamination with electrostatic measures following exposure. Some equipment is sanitized post cleaning with UV-C lighting.

  • Has the airport implemented physical distancing detection technology?
  • No

  • Has seating been adapted to support physical distancing in the following areas?
  • Boarding areas, Dining areas, Other retail activities

  • Provide details
  • Seat stickers for block seating and removal of extra tables and seating is primary method of physical distancing.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • PA announcements, physical signage, reader boards, FIDS/VIDS monitors, Roadway DMS boards.

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • Located throughout the terminal at high traffic areas.

  • Is there a medical clinic located in or near the airport terminal/facility?
  • No

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • Paging and information, as well as local 211 information and referral.

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • Yes

  • Provide details
  • various options from airline apps, as well as flypdx.com website and navigator website.

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • public and employee facing websites, social media and media releases.

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • Each airline contracts services with providers. Operations, ABM customer service and VIPS (volunteer) staff also provide this assistance.

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • Yes

  • Provide details
  • Various options available from both restaurant grab and go options as well as some of the retail shops selling prepackaged food/drink items.

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • HVAC system fully functional.

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • No