Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Newport News/Williamsburg International Airport (PHF)

Last Updated: July 7, 2020, 4:15 p.m.

  • Jenifer Spratley
  • 7578770221
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • No

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • No

  • Are passengers required to undergo any health tests or screening?
  • No

  • Does the airport recommend passengers arrive earlier for international departures?
  • no flights intl flights at this time

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • arrive 2 hours early

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • No

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • Yes

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • Yes

  • Provide details:
  • Yes

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • Yes

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • No

  • Are e-gates available at immigration entry points?
  • No

  • Are passengers required to undergo any health tests on arrival?
  • No

  • Are passengers required to quarantine on arrival at the airport?
  • No

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • No

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • Yes

  • Provide details:
  • Yes

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • No

  • Are there any special pick-up or curbside arrangements in place?
  • No

  • Is physical distancing required in airport?
  • No

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • Yes

  • Can face coverings be purchased at the airport?
  • No

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • Yes

  • Are passenger-facing staff required to wear gloves?
  • No

  • Are passenger-facing staff subject to health screening?
  • No

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • At PHF-The custodial crew is sanitizing all seating area 3x daily-Luggage carts and all other high touch areas 3x daily-Jet bridges 3x daily-Detail clean and disinfect TSA checkpoint 2x daily and -Baggage carousel 3x daily-In these areas of the airport we are alternating products and procedures between a stronger disinfectant which has a shorter dwell time-200 degrees Vapor steam and aerosol disinfectant sprays-We have more than doubled the rounds in our bathroomsOther safety measures at our Airport-Laid down 6ft markers-Work space equipment (Computer Key Pads, Telephones, Light Switches, Door knobs, Cell Phones etc.) and vehicle control surfaces shall be disinfected at the beginning and end of each work day. -All employees shall maintain social distancing of a 6 foot minimum at all times. -All employees shall wear respiratory coverings (face mask) while in public and a minimum of 6 foot distance cannot be maintained or when interacting with other employees or guests in an office setting anytime the minimum 6 foot distance cannot be maintained. -There shall not be more than 1 employee per-vehicle at a time. -Frequent hand washing and sanitizing shall be completed throughout the course of your work day. -All employees, WHEN IN PUBLIC shall maximize physical distance from others (min. of 6 feet) -Settings of more than 10 people, where appropriate 6 -foot distancing cannot be maintained is prohibited until further notice. -SOCIALIZING in groups that do not readily allow for appropriate physical distancing (Minimum of 6 feet apart) is prohibited until further notice. -Employees who have symptoms (i.e., fever, cough, or shortness of breath) should notify their supervisor and stay home. -Employees who are well but who have a sick family member at home with COVID-19 should notify their supervisor and stay home. -Any employee needing PPE (Mask or Gloves) contact your supervisor.

  • Has the airport implemented physical distancing detection technology?
  • No

  • Has seating been adapted to support physical distancing in the following areas?
  • Boarding areas, Dining areas, Airport lounges,

  • Provide details
  • The dining tables are properly situated to provide 6ft of social distance.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • We provide floor decals to encourage social distancing.

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • Yes

  • Is there a medical clinic located in or near the airport terminal/facility?
  • No

  • Does the airport provide a helpline to report COVID-19 concerns?
  • No

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • No

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • Yes

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • No

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • No

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • Yes

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • No