Are passenger-facing staff required to wear face coverings?
Are passenger-facing staff required to wear gloves?
In conformity with the health recommendations of the French authorities, wearing a mask is compulsory inside and outside our terminals, and on board aircraft.
Are passenger-facing staff subject to health screening?
At the security check, and in compliance with civil aviation rules (Civil Aviation Authority or DGAC), we adapt our security check procedures to avoid physical contacts. We opt for the use of metal detectors, shoe and body scans to carry out complimentary checks. We have put single-use powder detectors wipes. When our security agents need to carry out further security checks in your carry-on luggage, they change their gloves.
What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
Our airports are clean and safe places. We are committed to ensure the highest level of hygiene and cleanliness to all the countries we are connected to, but also to all passengers and collaborators.
To combat spread of Covid19, we have strengthened our disinfection and sanitizing protocols, which are inspired from hospital protocols in order to ensure the highest level of cleanliness and safety for those who are traveling or working within our airports.
We combine hand cleaning on all objects and hard surfaces, with automated disinfection procedures spraying approved disinfectant to reach even the most difficult and unaccessible corners. Cleaning is carried out with an approved virucidal disinfectant, complying with the Covid19 efficiency norm EN14476.
At security check, you will be using a tray being sanitized on a regular basis. You can thus safely put your personal belongings in the trays.
Hydroalcoholic gel dispensers are located by the security check line to sanitize your hands. Security check lines are disinfected several times a day thanks to dry spraying procedure, to get rid of any Covid19 traces.
In order to avoid physical contacts, we invite all our passengers to proceed to online check-in whenever possible. At the check-in or bag-drop desk, we have set up plexiglass protections to protect you and our collaborators. We strongly encourage our passengers to use automated bag drop.
Detailed information about the sanitary measures in the terminals available here: https://www.parisaeroport.fr/en/passengers/flight-preparation/covid19-travel-safe
Has the airport implemented physical distancing detection technology?
Has seating been adapted to support physical distancing in the following areas?
For experimental and statistical purposes only
Boarding areas, Dining areas, Airport lounges, Other retail activities.
Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
Leave one seat in two free.
To help you comply with social distancing, we have materialized seats to be remaining free. In addition, prayer areas, smoking areas and nurseries are temporary closed to avoid gatherings in cramped places.
Audio messages, paper and digital signage.