Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Paris-Charles de Gaulle Airport (CDG)

Last Updated: Jan. 21, 2021, 3:45 p.m.

  • Customer Service
  • +33 1 70 36 39 50
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • Yes

  • Weblink to the health declaration form
  • Travelling on French territory is possible without any restrictions throughout the day. However, from 16 January 2021, between 18.00 and 6.00, a night curfew is in place. Travelling is limited to only those imperative and professional reasons authorised by the French government. If you have to travel from France, you must have a proof of travel (plane ticket or train ticket) and the official travel authorisation downloadable from the French Ministry of the Interior website. For all business travels, a document from your employer is also required. Please note that any violation of travel bans is subject to a 135 euro fine.

  • Weblink to more information (who requires the declaration?)
  • Detailed information and direct links available here: https://www.parisaeroport.fr/en/passengers/flights/covid-19-informations-to-passengers. The information Paris Aéroport provides to date are only indicative.

  • Can the health declaration form be completed online?
  • Yes

  • Please provide a weblink to the health declaration information/form
  • The official travel authorization is downloadable from the French Ministry of the Interior website: https://www.interieur.gouv.fr/Actualites/L-actu-du-Ministere/Attestations-de-deplacement

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • Yes

  • Please provide details and/or supporting weblinks
  • Before travelling abroad from Paris, you must check with your airline company and the public institutions (embassies, consulates, etc.) if specific measures are required. In case of cancellation, modification or postponement of a trip, contact your airline or tour operator directly. Airlines will also inform you of any restrictions in the country of arrival. Passengers are refused boarding if there are restrictions in the country of destination. Paris Aéroport collaborates with the Cerballiance laboratory to set up a Covid-19 screening center on departure in Paris-Charles de Gaulle airport and Paris-Orly airport. Passengers on departure can take an appointment online for Paris-CDG airport and for Paris-Orly airport on the doctolib.fr website in one of the laboratories of the Cerballiance network or in an airport screening center. Passengers will be guaranteed a result (in french and english) within 48 hrs maximum for an RT-PCR test. Detailed information available here: https://www.parisaeroport.fr/en/passengers/flights/covid-19-informations-to-passengers. The information Paris Aéroport provides to date are only indicative.

  • Are passengers required to carry a test certificate?
  • Yes

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • On departure and arrival, Paris Aéroport and the airlines set up temperature-taking systems in order to limit the spread of Covid-19. On departure, airlines may need to take your temperature before boarding flights to some destinations. If this happens, passengers with a temperature above 38°C may be boarding denied. Before traveling, make sure you have all required travel documents to enter your final destination (including any PCR test results if required by the destination). We invite you to contact your airline to precisely know which requirements have been set up. The wearing of a surgical mask is compulsory for all passengers on all airlines operating from Paris.

  • Does the airport recommend passengers arrive earlier for international departures?
  • No specific time specified (depending on companies and destinations).

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • No specific time specified (depending on companies and destinations).

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • Yes

  • Provide details:
  • By local administrative decision, only passengers, as well as people accompanying children traveling alone or under 18, people accompanying passengers with disabilities or vulnerable people, can can have access to the Paris-Charles de Gaulle and Paris-Orly airports.

  • Are exceptions made for accompanying persons assisting minors traveling alone or persons with disabilities, including those with reduced mobility?
  • Yes

  • Provide details:
  • Detailed information available here: https://www.parisaeroport.fr/en/passengers/flights/covid-19-informations-to-passengers. The information Paris Aéroport provides to date are only indicative.

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • In order to avoid physical contacts, we invite all our passengers to proceed to online check-in whenever possible. At the check-in or bag-drop desk, we have set up plexiglass protections to protect you and our collaborators. We strongly encourage our passengers to use automated bag drop. Detailed information about the sanitary measures in the terminals available here: https://www.parisaeroport.fr/en/passengers/flight-preparation/covid19-travel-safe

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • No

  • Provide details:

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • To combat spread of Covid19, we have strengthened our disinfection and sanitizing protocols, which are inspired from hospital protocols in order to ensure the highest level of cleanliness and safety for those who are traveling or working within our airports. We combine hand cleaning on all objects and hard surfaces, with automated disinfection procedures spraying approved disinfectant to reach even the most difficult and unaccessible corners. Cleaning is carried out with an approved virucidal disinfectant, complying with the Covid19 efficiency norm EN14476. At security check, you will be using a tray being sanitized on a regular basis. You can thus safely put your personal belongings in the trays. Hydroalcoholic gel dispensers are located by the security check line to sanitize your hands. Security check lines are disinfected several times a day thanks to dry spraying procedure, to get rid of any Covid19 traces. In order to avoid physical contacts, we invite all our passengers to proceed to online check-in whenever possible. At the check-in or bag-drop desk, we have set up plexiglass protections to protect you and our collaborators. We strongly encourage our passengers to use automated bag drop. At the security check, and in compliance with civil aviation rules (Civil Aviation Authority or DGAC), we adapt our security check procedures to avoid physical contacts. We opt for the use of metal detectors, shoe and body scans to carry out complimentary checks. We have put single-use powder detectors wipes. When our security agents need yo carry out further security checks in your carry-on luggage, they change their gloves. To avoid close contacts with others, we have set up floor signage to help you comply with the 1 meter distance to keep with others, in queuing areas as well as when accomplishing check-in, security checks or boarding. We strongly invite you to comply with this rule at every moment of your trip, in addition to wearing properly your mask. Detailed information about the sanitary measures in the terminals available here: https://www.parisaeroport.fr/en/passengers/flight-preparation/covid19-travel-safe

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • No

  • Provide details:

  • Are e-gates available at immigration entry points?
  • Yes

  • Provide details:
  • -

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • On arrival, Paris Aéroport uses thermal cameras to take your temperature in the baggage delivery room. If your temperature exceeds 38°C, you will be asked to remove any doubts using a non-contact thermometer. If the temperature is confirmed, you will be offered medical treatment - during which a doctor may, if necessary, suggest that you carry out a RT-PCR test. Before traveling, make sure you have all required travel documents to enter your final destination (including any PCR test results if required by the destination). We invite you to contact your airline to precisely know which requirements have been set up. Detailed information available here: https://www.parisaeroport.fr/en/passengers/flights/covid-19-informations-to-passengers The information Paris Aéroport provides to date are only indicative.

  • Are passengers required to quarantine on arrival at the airport?
  • Depending on your departing country, you may be required to show a negative RT-PCR test of -72h, as well as a sworn statement undertaking to remain in isolation for 7 days once in France To check the detailed information (flights from outside Europe and Schengen area, Overseas, Europe, UK, etc), please visit: https://www.parisaeroport.fr/en/passengers/flights/covid-19-informations-to-passengers. The information Paris Aéroport provides to date are only indicative.

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
  • Yes

  • Provide details:
  • -

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • On top of the above mentioned protocols, the wearing of a mask is compulsory inside and outside the airport. Physical distancing and application of barrier gestures is also required. Please be reminded that from 16 January 2021, between 18.00 and 6.00, a night curfew is in place on the French territory. Travelling is limited to only those imperative and professional reasons authorised by the French government. For the latest updated information please visit: https://www.parisaeroport.fr/en/passengers/flights/covid-19-informations-to-passengers. The information Paris Aéroport provides to date are only indicative.

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • No

  • Provide details:

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • Yes

  • Provide details:
  • During curfew, drivers & meeters and greeters also need to have an exemption certificate downloadable from the French Ministry of the Interior website. By local administrative decision, only passengers, as well as people accompanying children traveling alone or under 18, people accompanying passengers with disabilities or vulnerable people, can can have access to the Paris-Charles de Gaulle and Paris-Orly airports. Drivers & meeters and greeters should wait outside the airport, at designated pick-up points.

  • Are there any special pick-up or curbside arrangements in place?
  • Yes

  • Provide details:
  • Road safety, meeting point signage.

  • Is physical distancing required or recommended in airport?
  • Yes

  • What is the required physical distance?
  • 1 meter physical distance. We strongly invite you to comply with this rule at every moment of your trip, in addition to wearing properly your mask. Detailed information about the sanitary measures in the terminals available here: https://www.parisaeroport.fr/en/passengers/flight-preparation/covid19-travel-safe

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • To avoid close contacts with others, we have set up floor signage to help you comply with the 1 meter distance to keep with others, in queuing areas as well as when accomplishing check-in, security checks or boarding. To help you comply with social distancing, we have materialized seats to be remaining free. In addition, prayer areas, smoking areas and nurseries are temporary closed to avoid gatherings in cramped places.

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • Capacity is also limited in elevators.

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • No

  • Provide details:

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • No

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • In conformity with the health recommendations of the French authorities, wearing a mask is compulsory inside and outside our terminals, and on board aircraft.

  • Are passenger-facing staff required to wear gloves?
  • Yes

  • Provide details
  • At the security check, and in compliance with civil aviation rules (Civil Aviation Authority or DGAC), we adapt our security check procedures to avoid physical contacts. We opt for the use of metal detectors, shoe and body scans to carry out complimentary checks. We have put single-use powder detectors wipes. When our security agents need to carry out further security checks in your carry-on luggage, they change their gloves.

  • Are passenger-facing staff subject to health screening?
  • No

  • Provide details

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • Our airports are clean and safe places. We are committed to ensure the highest level of hygiene and cleanliness to all the countries we are connected to, but also to all passengers and collaborators. To combat spread of Covid19, we have strengthened our disinfection and sanitizing protocols, which are inspired from hospital protocols in order to ensure the highest level of cleanliness and safety for those who are traveling or working within our airports. We combine hand cleaning on all objects and hard surfaces, with automated disinfection procedures spraying approved disinfectant to reach even the most difficult and unaccessible corners. Cleaning is carried out with an approved virucidal disinfectant, complying with the Covid19 efficiency norm EN14476. At security check, you will be using a tray being sanitized on a regular basis. You can thus safely put your personal belongings in the trays. Hydroalcoholic gel dispensers are located by the security check line to sanitize your hands. Security check lines are disinfected several times a day thanks to dry spraying procedure, to get rid of any Covid19 traces. In order to avoid physical contacts, we invite all our passengers to proceed to online check-in whenever possible. At the check-in or bag-drop desk, we have set up plexiglass protections to protect you and our collaborators. We strongly encourage our passengers to use automated bag drop. Detailed information about the sanitary measures in the terminals available here: https://www.parisaeroport.fr/en/passengers/flight-preparation/covid19-travel-safe

  • Has the airport implemented physical distancing detection technology?
  • Yes

  • Provide details
  • For experimental and statistical purposes only

  • Has seating been adapted to support physical distancing in the following areas?
  • Boarding areas, Dining areas, Airport lounges, Other retail activities.

  • Provide details
  • Leave one seat in two free. To help you comply with social distancing, we have materialized seats to be remaining free. In addition, prayer areas, smoking areas and nurseries are temporary closed to avoid gatherings in cramped places.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • Audio messages, paper and digital signage.

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • Hydroalcoholic gel dispensers are located by the security check line to sanitize your hands. Security check lines are disinfected several times a day thanks to dry spraying procedure, to get rid of any Covid19 traces. As complimentary advice to regular handwash, we have set up contactless hydroalcoholic gel dispensers all along your journey at the airport (while using lifts, at check-in, security checks, border control or boarding lounges). This automated system gives you the right amount of gel need to sanitize your hands thanks to sensors. Get your hands close to the dispenser to get the right amount of hydroalcoholic gel.

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • The airport has a 24-hour emergency medical service. Paris Aéroport collaborates with the Cerballiance laboratory to set up a Covid-19 screening center on departure in Paris-Charles de Gaulle airport and Paris-Orly airport. Passengers on departure can take an appointment online for Paris-CDG airport and for Paris-Orly airport on the doctolib.fr website in one of the laboratories of the Cerballiance network or in an airport screening center. Passengers will be guaranteed a result (in french and english) within 48 hrs maximum for an RT-PCR test.

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • No dedicated line, but telephone line and website. A dedicated "report a sanitary defect" feature is also available on Paris Aéroport mobile application, allowing you to share any sanitary problem you see inside the terminals (hydroalcoholic gel, cleaning/disinfection, services availability, compliance with sanitary measures, access/clarity of information) directly with our onsite operational team, to ensure it will be fixed quickly.

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • Yes

  • Provide details
  • Paris Aéroport mobile application.

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • For the latest up-to-date information, please check: https://www.parisaeroport.fr/en/passengers/flights/covid-19-informations-to-passengers. The information Paris Aéroport provides to date are only indicative.

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • Reception points departure/arrival in connection with the airline companies.

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • Yes

  • Provide details
  • Self-service dining options in both reserved and public areas (restaurants can be closed during lockdowns).

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • The airport ventilation filtration system recycles air on a regular basis.

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • Since the outbreak of the Covid-19, Paris Aéroport staff is on duty everyday to welcome, inform and give orientation to all our valued customers. We are committed to ensure the highest level of hygiene and cleanliness to all the countries we are connected to, but also to all passengers and collaborators. To combat spread of Covid19, we have strengthened our disinfection and sanitizing protocols, which are inspired from hospital protocols in order to ensure the highest level of cleanliness and safety for those who are traveling or working within our airports. Organizational and behavioral protocols are communicated to the staff with referents to accompany them. In November 2020, Paris-Charles de Gaulle and Paris-Orly airports obtained AHA (Airport Health Accreditation) accreditation from ACI (Airport Council International), an association representing most of the world's airports. It should be noted that the audit leading to this certification examined all the sanitary measures in place at the airports. For further information about the sanitary measures in the terminals available here: https://www.parisaeroport.fr/en/passengers/flight-preparation/covid19-travel-safe