Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Paris-Orly Airport (ORY)

Last Updated: Oct. 19, 2020, 1:42 p.m.

  • Customer Service
  • +33 1 70 36 39 50
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • No

  • Weblink to the health declaration form

  • Weblink to more information (who requires the declaration?)

  • Please provide a weblink to the health declaration information/form

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • Yes

  • Please provide details and/or supporting weblinks
  • Several destinations require passengers to undergo a test for COVID-19 before starting their journey. Airlines inform their passengers of the restrictions in place for them in the country of arrival.

  • Are passengers required to carry a test certificate?
  • No

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • Ponctually. Some airlines (including Air France) subject passengers to temperature control, which can lead to denied boarding. Some companies (Air Austral, French Bee, Corsair, Air France) offer their passengers the opportunity to take a test. The ADP Group is generalizing this type of screening for the benefit of departing passengers, on a voluntary basis, starting September 28,2020.

  • Does the airport recommend passengers arrive earlier for international departures?
  • No specific time specified (depending on companies and destinations). From 17 October, proof is required to reach or leave the airport between 9 pm and 6 am. To find out about documents and procedures required for your trip, please visit our website : https://www.parisaeroport.fr/en/passengers/flights/coronavirus-information-passengers-traveling-to-from-paris

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • No specific time specified (depending on companies and destinations). From 17 October, proof is required to reach or leave the airport between 9 pm and 6 am. To find out about documents and procedures required for your trip, please visit our website : https://www.parisaeroport.fr/en/passengers/flights/coronavirus-information-passengers-traveling-to-from-paris

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • Yes

  • Provide details:
  • Access is reserved for airport staff (presentation of the TCA or a business card), passengers with a ticket or accompanying fragile passengers (children, disabled persons, etc.). From 17 October, proof is required to reach or leave the airport between 9 pm and 6 am. To find out about documents and procedures required for your trip, please visit our website : https://www.parisaeroport.fr/en/passengers/flights/coronavirus-information-passengers-traveling-to-from-paris

  • Are exceptions made for accompanying persons assisting minors traveling alone or persons with disabilities, including those with reduced mobility?
  • Yes

  • Provide details:
  • By local administrative decision, only passengers, as well as people accompanying children traveling alone or under 18, people accompanying passengers with disabilities or vulnerable people, can access the terminals of Paris-CDG and Paris-Orly airports.

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • Self-service kiosks for tickets and baggage tags

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • No

  • Provide details:

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • Hydroalcoholic gel dispensers nearby to disinfect hands before/after use. Regular passage of personnel to disinfect the screens.

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • No

  • Provide details:

  • Are e-gates available at immigration entry points?
  • Yes

  • Provide details:
  • -

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • Passing in front of thermal cameras that indicate if the temperature is higher than 38 c. Passengers in this case are invited, on a voluntary basis, to consult a doctor who can immediately perform a PCR test. Passengers arriving from countries designated by decree are required to present a PCR test on arrival and, in the absence of a test, to perform one before leaving the baggage delivery room.

  • Are passengers required to quarantine on arrival at the airport?
  • Passengers arriving from risk countries are recommended to self-quarantine themselves, and those arriving from high-risk countries are obliged to self-quarantine themselves, unless they can present a negative test result (max. 72hrs old). For further details : https://www.parisaeroport.fr/en/passengers/flights/coronavirus-information-passengers-traveling-to-from-paris

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
  • No

  • Provide details:
  • Passengers arriving from risk countries are recommended to self-quarantine themselves, and those arriving from high-risk countries are obliged to self-quarantine themselves, unless they can present a negative test result (max. 72hrs old). For further details : https://www.parisaeroport.fr/en/passengers/flights/coronavirus-information-passengers-traveling-to-from-paris

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • Wearing a mask is compulsory inside and outside the airport. Physical distancing and application of barrier gestures is also required.

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • No

  • Provide details:

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • Yes

  • Provide details:
  • Waiting outside on designated pick-up points

  • Are there any special pick-up or curbside arrangements in place?
  • Yes

  • Provide details:
  • Road safety, meeting point signage

  • Is physical distancing required in airport?
  • Yes

  • What is the required physical distance?
  • 1 meter

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • On all grouping areas (queues, waiting areas at check-in, boarding, counters, etc.)

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • In elevators (limited capacity, marked locations)

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • No

  • Provide details:

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • No

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • In addition to the mask, wear a face protection visor. Plexiglas walls on fixed stations.

  • Are passenger-facing staff required to wear gloves?
  • Yes

  • Provide details
  • Personnel at the screening are required to wear gloves, for palpations.

  • Are passenger-facing staff subject to health screening?
  • No

  • Provide details

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • Reinforcement of cleaning measures with disinfection at least twice a day by spraying the appropriate product; regular cleaning of contact areas (door handles, ramps, buttons, etc.).

  • Has the airport implemented physical distancing detection technology?
  • Yes

  • Provide details
  • For experimental and statistical purposes only

  • Has seating been adapted to support physical distancing in the following areas?
  • Boarding areas, Dining areas, Airport lounges, Other retail activities

  • Provide details
  • Materialization of the prohibition to sit every second seat in all spaces open to the public.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • Audio messages, paper and digital signage

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • Deployment of hydro-alcoholic gel kiosks in all areas open to the public with upstream/downstream reinforcement of all points of contact (check-in, baggage drop-off, screening, etc.).

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • The airport has a 24-hour emergency medical service.

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • No dedicated line, but telephone line, mobile application and website

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • Yes

  • Provide details
  • Paris AĆ©roport mobile application

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • Paris AĆ©roport mobile application and website

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • Reception points departure/arrival in connection with the airline companies

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • Yes

  • Provide details
  • Self-service restaurants in both reserved and public areas

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • The airport ventilation filtration system recycles air on a regular basis

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • Organizational and behavioral protocols are communicated to the staff with referents to accompany them.