Does the airport provide hand-sanitizing stations?
Yes
Provide details
Yes, the Airport hase deployed over a hundred and thirty hand sanitizing stations in the terminal, in the toilets, at the check-in counters, at every gate, at the Terminal entrances (both in the landside and in the airside), in the arrival areas, in the Business lounge, at the self service kiosks, at the elevators.
Hand sanitizing station signage is in place also.
Is there a medical clinic located in or near the airport terminal/facility?
No
Does the airport provide a helpline to report COVID-19 concerns?
No
Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
Yes
Provide details
From the airport app it is available a virtual tour 360° from Google indoor navigation which provides wayfinding.
Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
Yes
Provide details
Yes, the airport provides information and updates via its social media and the airport website and app
Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
No
Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
No
Does the airport have a ventilation filtration system that recycles air on a regular basis?
No
Does the airport offer any staff training program, relating to health or COVID-19?
Yes
Provide details
Yes, specific COVID-19 training has been prepared by BLQ training center and it has been made mandatory for all airport management company staff