Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Horta Airport (HOR)

Last Updated: Aug. 26, 2020, 8:36 a.m.

  • ANA ZITA BARBAS MARVÃO ALVES GOMES
  • +351927528862
  • Airport Website
  • Airport COVID 19 Website

  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • Yes

  • Weblink to the health declaration form
  • https://covid19.azores.gov.pt/?page_id=5532

  • Weblink to more information (who requires the declaration?)
  • https://covid19.azores.gov.pt/?page_id=5532

  • Can the health declaration form be completed online?
  • No

  • Please provide a weblink to the health declaration information/form
  • No

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • Yes

  • Please provide details and/or supporting weblinks
  • Passengers with external origin from the azores are advised to present a valid COVID-19 test or they will have to be submitted to one at arrival. https://covid19.azores.gov.pt/?page_id=5532

  • Are passengers required to carry a test certificate?
  • Yes

  • Are passengers required to undergo any health tests or screening?
  • No

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • No

  • Does the airport recommend passengers arrive earlier for international departures?
  • No

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • No

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • No

  • Provide details:
  • No

  • Are exceptions made for accompanying persons assisting minors traveling alone or persons with disabilities, including those with reduced mobility?
  • No

  • Provide details:
  • No

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • No

  • Provide details:
  • No

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • No

  • Provide details:
  • No

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • Infrared scanner for boarding passes. When applied, ID card is shown to handler (not handled by him/her).

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • No

  • Provide details:
  • No

  • Are e-gates available at immigration entry points?
  • No

  • Provide details:
  • No

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • Passengers with external origin from the azores have to be submitted to a COVID-19 test if they don't present a valid one, wich will be repeated 6 days latter

  • Are passengers required to quarantine on arrival at the airport?
  • No

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
  • No

  • Provide details:
  • No

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • There are specific measures for passengers disembarking in the Azores, which aim to protect their health, the health of all those with whom they can contact while in the archipelago, including their family, and the health of all Azoreans.Passengers disembarking at airports on the islands of Santa Maria, São Miguel, Terceira, Pico or Faial, coming from airports located in areas considered by the World Health Organization to be zones of active community transmission or with active transmission chains of the SARS- virus CoV-2, must comply with the procedures provided for in Government Council Resolution No. 207/2020, of July 31 - https://destinoseguro.azores.gov.pt/wp-content/uploads/2020/07/207 -I-Government_Council_Resolution-2020-07-31.pdf Therefore, they must comply with one of the following procedures:a) Present proof, in digital or paper form, of a document issued by a national or international laboratory, attesting the performance of a SARS-CoV-2 screening test, carried out by the RT-PCR methodology, within 72 hours before the departure of the flight with final destination to the Azores, with the passenger identification, the laboratory where it was performed, the date of the test and the NEGATIVE result. In this case, and extending the stay for seven or more days, the same must, on the 6th day, counting from the date of the SARS-CoV-2 screening test, contact the county health authority in who resides or is housed, with a view to carrying out a new SARS-CoV-2 screening test, to be promoted by the local health authority, the result of which will be communicated to him;If in continental Portuguese territory or on Madeira, you can perform the test in s agreed laboratories for this purpose.Every day the list of laboratories and collection stations is susceptible to change. The list is always updated at https://destinoseguro.azores.gov.pt/?page_id=6304 , in the field 'see the list of laboratories covered'.b) Carry out, with the collection of biological samples on arrival, a screening test for SARS-CoV-2, to be promoted by the health authority, and must remain in prophylactic isolation at your home or place where you are staying, until you are notified of the result of the same. In this case, and extending the stay for seven or more days, the same must, on the 6th day, counting from the date of the SARS-CoV-2 screening test, contact the county health authority in who resides or is housed, with a view to carrying out a new SARS-CoV-2 screening test, to be promoted by the local health authority, the result of which will be communicated to him; orc) Return to the destination of origin or travel to any destination outside the Region, fulfilling, until the time of the flight, prophylactic isolation in a hotel indicated for this purpose.Contacts of health delegationsIn cases where the SARS-CoV-2 virus test result is POSITIVE, the local health authority, within the scope of its powers, will determine the procedures to be followed.If the passenger refuses to comply with all the procedures provided for, the local health authority may, within the scope of its powers, determine the mandatory quarantine, for the period of time necessary to obtain the SARS-CoV virus screening test result. -2, or, if the passenger does not agree to do so, for the period of time necessary to complete fourteen days since his arrival in the Region, in a hotel defined for this purpose, the costs of which will be charged to the passenger who does so

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • Yes

  • Provide details:
  • All persons in the terminal should respect the National Heath Authority measures, includind the mask use.

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • Yes

  • Provide details:
  • All persons in the terminal should respect the National Heath Authority measures, includind the mask use.

  • Are there any special pick-up or curbside arrangements in place?
  • No

  • Provide details:
  • No

  • Is physical distancing required or recommended in airport?
  • Yes

  • What is the required physical distance?
  • 1.5 meters

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • Stickers on the floor separated with 1,5 meters and with instructions to maintain physical distancing and avoiding mixture of flows.

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • Physical distancing and routes for people circulation, are indicated by stickers on the floor and information signs

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • No

  • Provide details:
  • Physical distancing is in place in all circulation areas, indicated with stickers, information signs and/or stalls.

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • No

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • Passenger-facing staff is required to wear surgical mask or surgical mask with face shield

  • Are passenger-facing staff required to wear gloves?
  • Yes

  • Provide details
  • All staff that interact directly with the passengers or objects transported by them (e.g. security staff) wear gloves.

  • Are passenger-facing staff subject to health screening?
  • No

  • Provide details
  • No

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • Reinforced cleaning with hospital-level disinfectants; On-going cleaning teams in various areas; Aplicattion of a microbe shield - Zoono; Increase of hand sanitizers at all crithical points on terminal.

  • Has the airport implemented physical distancing detection technology?
  • No

  • Provide details
  • No

  • Has seating been adapted to support physical distancing in the following areas?
  • Boarding areas, Dining areas, Duty-free shops, Other retail activities

  • Provide details
  • Seats have been removed or marked with stickers indicating wich one are forbidden use

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • Ads are randomly issued encouraging respect for safety distance

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • Hand sanitizers are available in all terminal areas, for staff and passengers.

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • The terminal has a first aid station. There´s an hospital 9km away.

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • The airport provides the Regional Health Authority contact line for COVID-19.

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • No

  • Provide details
  • No

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • The government created an APP (Estamos ON - Covid19), with up to date information about COVID-19. Social Media is always disseminating information on the subject.ANA site provided some useful guidelines for travellers.

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • No

  • Provide details
  • No

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • Yes

  • Provide details
  • Vending machine is available at boarding area with beverages.

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • The new air is inflated permanentelly - isn´t recycled.

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • VINCI Airports and ANA have applied training on this subject for their staff. Information has largely been disseminated in the terminal for staff and passengers.