Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Antalya International Airport (AYT)

Last Updated: June 24, 2020, 4:50 a.m.

  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • Yes

  • Weblink to the health declaration form

  • Can the health declaration form be completed online?
  • Yes

  • Please provide a weblink to the health declaration information/form
  • Yes

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • No

  • Please provide details and/or supporting weblinks
  • No

  • Are passengers required to carry a test certificate?
  • No

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • Thermal camera screening, if the fever is above 37,8 C doctor check and PCR test.is required. The screeining is required for all passenger (dom and int) and airport employees as well. It is conducted by State Health Department.

  • Does the airport recommend passengers arrive earlier for international departures?
  • 3 hrs

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • 2 hrs

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • Yes

  • Provide details:
  • Access of non-passenger persons to the terminal building is prohibited. Only, persons who want to buy ticket, who are relative of PRM passenger, and who are going to make maintenance-repair are allowed.

  • Are exceptions made for accompanying persons assisting minors traveling alone or persons with disabilities, including those with reduced mobility?
  • Yes

  • Provide details:
  • Alrady defined previous item.

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • Ony provided self-service kiosks for printing boarding pass.

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • Yes

  • Provide details:
  • Sanitization process was in placed near of all self kiosks and other contamination risky areas.

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • -Identify process to minimize hand search on passengers,-Verbally remind the passengers about items to be removed before passing through screening,-In case of alarm trigger by the metal detector, ask the individuals to remove items until alarm is resolved, -In case alarm sustains, avoid face to face contact with the passenger by standing behind, if possible, when hand search is the last resort, -Ensure that gloves are disposed after each hand search,-Ensure that social distance is kept and X-ray devices and WTMDs are not operated without an empty line as long as possible,-Minimize hand search of passenger luggage and identify any item by X-ray from different angles to avoid hand search and screen with dog or ETD if item can not be resolved still,-Ensure that swab is replaced each time after ETD device is used.

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • Yes

  • Provide details:
  • Yes

  • Are e-gates available at immigration entry points?
  • No

  • Provide details:
  • No

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • Only for high fever (above 37.8 C) arrival passnegers are required PCR test, no others.

  • Are passengers required to quarantine on arrival at the airport?
  • No

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
  • No

  • Provide details:
  • No

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • Safe Tourism process has been developed by Ministry of Culture and Tourism in order to provide health safe of tourists. According to process other than airport precautions taken many precautions during surface transportation and in the hotel.

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • No

  • Provide details:
  • No

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • Yes

  • Provide details:
  • *PPE are obliged for staff and mask is obliged for passengers,*Contactless process was developed at all staff and passenger contact points,*Physical distancing marks in placed.

  • Are there any special pick-up or curbside arrangements in place?
  • Yes

  • Provide details:
  • *Physical distancing signs were in placed.*Snake queue is applied.

  • Is physical distancing required in airport?
  • Yes

  • What is the required physical distance?
  • 1.5 meters

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • Physical distancing marks were in placed all of the passenger areas.

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • Yes

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • Yes

  • Provide details:
  • This process is carried out in coordination with stakeholders. The municipality is responsible for public transport and took all precautions.

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • Yes

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • Additionally installed plexiglass barriers on the check-in counters, payment points at shops and dining.

  • Are passenger-facing staff required to wear gloves?
  • Yes

  • Provide details
  • Not all, if he/she has to touch to money.

  • Are passenger-facing staff subject to health screening?
  • Yes

  • Provide details
  • Thermal body temperature measurement is done before each shift, and if there is any symptomatic condition, a doctor is checked.

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • *Hand sanitizers are available for passengers througtout the terminal.*Mandatory Social distancing.*Mandatory Thermal Screening to all passengers & personnel.*Obligatory usage of masks at the entrance of Terminal Disposal bins for used PPE.*Obligatory change of gloves after each body search. Any contact to passenger itineraries, personnel ID cards, etc. minimized,*Fresh air circulation enhanced in all indoor areas.*Passenger routes and all equipment in the terminal disinfected regularly withspecial methods.*Elevator usage limitation according to social distancing regulation.

  • Has the airport implemented physical distancing detection technology?
  • No

  • Provide details
  • No

  • Has seating been adapted to support physical distancing in the following areas?

  • Provide details
  • All seating areas redesigned. Dining areas are also redesigned based on social distancing.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • *In arrival and departure halls, passengers shall be reminded of social distance, mask use and hygiene rules through the announcement system at certain intervals, addionally passenger shall inform about the protected measures with FIDS monitors at the terminal buildings.

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • Yes, those were in placed very esay access areas in terminal and infornt of termainal buildings.Those were designed with sensors and for children size as well.

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • It is located in the airport.

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • Airport Healt Care contact nbr is +90242 330 30 99-1670Additionally it is available emergency number which is very well known by every one. ( 1112)

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • Yes

  • Provide details
  • In addition to theses, some staff were allocated to help passengers.

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • Yes, web site, social media, mobile apps, to disseminate information.https://www.antalya-airport.aeroInstegram: @_antalya_airport_twitter: @antalya_airport

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • Mobile app installed in the terminal for blind passnegers. Everyone can access with own mobile unless any assistant.

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • Yes

  • Provide details
  • Majority of our dining options are self service based. But, foods giving by staff at buffet. The passengers could easily access to retail and food and beverage limited contact to staff in all airport premises.Addionally, the following measures were taken.-Disposable cutlery and Disposable package products such as salt, sugar, pepper and mayonnaise shall be used. -Seating arrangement in tables shall respect social distance (1.5 m table interval, chair interval with the next chair of 60 cm, 1.5 m face to face interval).-Social distance rule shall be followed in queue at the F&B outlets. Waiting areas shall be marked suitably.-Used masks and gloves shall be disposed to designated waste bins. Such wastes shall be disposed of according to Environment Legislation.-Passengers, customers and staff to use F&B areas shall be obliged to wear mask.

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • -Max fresh air is provided at the terminal buildings.-Ventilation systems should be operated 7/24. Ventilation system should be turned down but never shut down even if there is no operation.-Frequency of filter change and cleaning of air-conditioning systems should be increased. -Ambient air quality and air-conditioning system measurements should be made more frequent.

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • Online training is prefered under current conditions. The training programm is included;-Infection way, symptoms and ways of protection against COVID-19-Hand washing instructions and importance of hand hygiene-Personal protective equipment use-Social distance rule and guest relations-Protection of immunity system and supporting the employees in motivation-Management of suspicious cases and reporting of cases-What is the further process in case of infection?