Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Sabiha Gokcen International Airport (SAW)

Last Updated: Oct. 12, 2020, 3:01 p.m.

  • SEBNEM BASSAKA
  • +90 5304185189
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • No

  • Weblink to the health declaration form

  • Weblink to more information (who requires the declaration?)

  • Please provide a weblink to the health declaration information/form

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • Yes

  • Please provide details and/or supporting weblinks
  • For the guests who are travelling abroad, PCR testing is now available at Sabiha Gökçen Airport, next to the Acıbadem clinic on the arrivals floor. Guests who are travelling abroad from Turkey will be notified of their results minimum six hours after taking the test as the samples will be analysed in a laboratory in the terminal. Test center, established by the Directorate General of Public Health, is providing a 24/7 service for passengers. Those who wish to take a test must compete an application at the test centre with their applicable travel documentation, such as tickets, proof of study abroad and invitations. https://www.flypgs.com/en/where-can-i-fly/?*138 https://www.sabihagokcen.aero/covid-19-en/covid-19-frequently-asked-questions

  • Are passengers required to carry a test certificate?
  • Yes

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • All passengers' body temperature measurements are screened with a thermal camera at the terminal entrance. For Passengers Coming from Abroad; body temperature measurement and / or a thermal screening will be implemented by Turkey General Directorate of Border and Coastal Health Unit during terminal entry.

  • Does the airport recommend passengers arrive earlier for international departures?
  • The airport remind the passengers on the web site and other social media channels with a warning as follows: "Due to Covid-19 measures implemented at the airport and capacity regulation due to pandemic precautions, it is recommended to arrive early at the airport." https://www.sabihagokcen.aero/covid-19-en/covid-19-frequently-asked-questions

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • The airport remind the passengers on the web site and other social media channels with a warning as follows: "Due to Covid-19 measures implemented at the airport and capacity regulation due to pandemic precautions, it is recommended to arrive early at the airport." https://www.sabihagokcen.aero/covid-19-en/covid-19-frequently-asked-questions

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • Yes

  • Provide details:
  • Only passengers and the companions of accompanied passengers are admitted to the terminal building, and persons without flights are not admitted to the terminal.

  • Are exceptions made for accompanying persons assisting minors traveling alone or persons with disabilities, including those with reduced mobility?
  • Yes

  • Provide details:
  • The companions of disabled passengers, minors etc. are admitted to the terminal building exceptionally.

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • Sabiha Gökçen Airport has taken additional measures to protect our valued guests and employees, and reduced social contact as much as possible. Passengers are able to perform counter check-in and boarding operations by showing their identity to the personnel in charge behind the protective glass and by scanning their barcode/QR code on the reader during boarding. https://www.sabihagokcen.aero/covid-19-en/measures-implemented

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • Yes

  • Provide details:
  • In order to protect our passengers and employees from pandemic risk, disinfection and cleaning operations are carried out regularly by professional teams and cleaning companies in the terminal and offices. https://www.sabihagokcen.aero/covid-19-en/measures-implemented

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • Passengers are able to perform counter check-in and boarding operations by showing their identity to the personnel in charge behind the protective glass and by scanning their barcode/QR code on the reader during boarding.

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • Yes

  • Provide details:
  • Passengers are able to perform boarding operations by showing their identity to handling agent and by scanning their barcode/QR code on the reader during boarding themselves entirely. There is no need to exchange documents or mutual contact.

  • Are e-gates available at immigration entry points?
  • Yes

  • Provide details:
  • There are 2 e-passport gates at immigration entry points in arrival section.

  • Are passengers required to undergo any health tests on arrival?
  • No

  • Provide details:

  • Are passengers required to quarantine on arrival at the airport?
  • In the event of any Covid-19 case (high body temperature, airline reporting etc.) related passengers could be quarantined on arrival at the airport.

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
  • No

  • Provide details:
  • It can be under airlines' responsibility.

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • It is mandatory to wear a face mask during the time in the terminal building and outside as well.

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • No

  • Provide details:

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • Yes

  • Provide details:
  • Everybody has to wear a face mask in Turkey inside the buildings and open-air places as well.

  • Are there any special pick-up or curbside arrangements in place?
  • No

  • Provide details:

  • Is physical distancing required in airport?
  • Yes

  • What is the required physical distance?
  • 1 meter

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • Social distance markings are applied at the general circulation and waiting areas to help maintain at least 1 meter of social distance.

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • All common use places such as elevators, check-in islands, food&beverage areas, moving walkways, security check points have been marked according to physical distancing rules.

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • Yes

  • Provide details:
  • Social Distance measures (at least 1 meter) are applied at public transport vehicles with the reduced capacity seating arrangement.

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • Yes

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • All passenger handling, ramp handling, cleaning and security staff required to wear face mask and shelter.

  • Are passenger-facing staff required to wear gloves?
  • Yes

  • Provide details
  • All handling, cleaning, cargo and security staff required to wear gloves.

  • Are passenger-facing staff subject to health screening?
  • Yes

  • Provide details
  • All airport staff are subject to body temperature measurement through termal cameras at the terminal entrance points continuously.

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • In order to protect our passengers and employees from pandemic risk, disinfection and cleaning operations are carried out regularly by professional teams and cleaning companies in the terminal and offices. Sensor hand disinfectants are placed at the terminal building before and after security screening for use of all passengers and employees. Also hand sanitizers are available throughout the terminal general areas and all toilet halls.

  • Has the airport implemented physical distancing detection technology?
  • Yes

  • Provide details
  • Utilization is monitored in WC's and passengers are warned about fullness of the cabins. In this way crowds are avided and social distancing is maintained.

  • Has seating been adapted to support physical distancing in the following areas?
  • Seating areas also have been reorganized accordingly Covid-19 regulations. All waiting lounges and F&B areas have been adapted to "1meter distance" rule physically.

  • Provide details
  • Stickers have been applied to seats and some of the seats removed case by case.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • Announcements are made every 10-15 minutes to remind the passengers about physical distancing restrictions.

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • Sensor hand disinfectants are placed at the terminal building before and after security screening for use of all passengers and employees. 280 hand sanitizer stations are available throughout the terminal general areas and all toilet halls.

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • Our first aid unit; has been established as to take action in all air accidents, which may take place around the Airport, inter-airport incidents and aircraft emergency calls. Our Airport runs two ambulances; one emergency and one patient transport ambulance. Our First-aid unit runs, an around-the-clock service. On-call medical team is available; only to be away from the premises in case of emergency. A medical emergency is known as an injury or illness that is acute and poses an immediate threat or bound to pose a threat to a person’s life or long term health.

  • Does the airport provide a helpline to report COVID-19 concerns?
  • No

  • Provide details

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • Yes

  • Provide details
  • There are interactive navigation maps both on airport official web site and mobile app. https://www.sabihagokcen.aero/passengers-and-visitors/passenger-guide/terminal-plans

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • Web site and mobile app provide users with all kinds of public transportation schedule, tariffs and web site links as well. https://www.sabihagokcen.aero/passengers-and-visitors/transport-and-parking/transportation

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • https://www.sabihagokcen.aero/passengers-and-visitors/passenger-guide/disabled-passengers

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • Yes

  • Provide details
  • There are vending machines providing drinks, chocolates, biscuits and other packaged food for visitors at the airport. Passengers can buy stuff from these machines without any contact with anybody. There are also self-service dining kiosks where people can pick up food&beverages themselves and pay with their touchless credit or debit cards at the cash desk.

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • Airport has a ventilation filtration system replacing indoor air with fresh air continuously.

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • Each company operating at the airport is responsible to maintain its training proram. ISG is using as a terminal operator Kaizala application to train personnel online about Covid-19 measures.