Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Abu Dhabi International Airport (AUH)

Last Updated: Jan. 14, 2021, 2:21 p.m.

  • Husna Alhebsi
  • 00971503963696
  • Airport Website
  • Airport COVID 19 Website

  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • No

  • Weblink to the health declaration form

  • Weblink to more information (who requires the declaration?)

  • Please provide a weblink to the health declaration information/form

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • Yes

  • Please provide details and/or supporting weblinks
  • https://www.ncema.gov.ae/ar/home.aspx

  • Are passengers required to carry a test certificate?
  • Yes

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • Two types of screening required. A) Thermal screening, which is done throughout the airport by airport authorities. B) PCR tests required 96 hours prior to arrival (72 hours for UK Arrivals). Arrival passengers undergo a PCR test in the AUH PCR testing facility. For departing passengers, the passengers are responsible for bringing a negative PCR test which is verified during check-in(Always refer to airline guidelines prior to travel). Screening is required for all passengers.

  • Does the airport recommend passengers arrive earlier for international departures?
  • Yes, 3-5 HRS. For passengers travelling with Etihad Airlines, you will receive an email allowing you to see the recommended check-in time "Travel Smart" prior to arriving at the airport to avoid the queue and breeze through departures.

  • Does the airport recommend passengers arrive earlier for domestic departures?

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • Yes

  • Provide details:
  • Security guards manning the entrances allow only passengers into the terminals by checking the availability of a boarding pass.

  • Are exceptions made for accompanying persons assisting minors traveling alone or persons with disabilities, including those with reduced mobility?
  • Yes

  • Provide details:
  • Prioritizing them

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • No

  • Provide details:
  • There are self-service kiosks for boarding passes, however they are currently deactivated as a precautionary measure.

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • No

  • Provide details:
  • Sanitization of everything including the kiosks (regardless of the fact that kiosks are deactivated).

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • Security check-points are touchless, barring exceptions, and do not include document exchange.

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • No

  • Provide details:

  • Are e-gates available at immigration entry points?
  • Yes

  • Provide details:
  • There are E-gates currently available for departures only. Arrivals E-gates are currently deactivated.

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • PCR test on arrival in the AUH PCR testing facility.

  • Are passengers required to quarantine on arrival at the airport?
  • No

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
  • No

  • Provide details:

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • All arrival passengers must go through the new AUH PCR testing facility, where they will undergo a PCR test, followed by placement of a wristband tracker & instructions to self-quarantine for 10 days. Not all arrival passengers will be required to self-quarantine & use a wristband tracker, some passengers will only require a PCR test on arrival, in addition to another test on the 6th & 12th day. Refer to airline prior to arrival to ensure required procedures.

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • No

  • Provide details:
  • Entry into the Arrival hall is closed.

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • No

  • Provide details:

  • Are there any special pick-up or curbside arrangements in place?
  • No

  • Provide details:

  • Is physical distancing required or recommended in airport?
  • Yes

  • What is the required physical distance?
  • Two (02) meters

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • Floor stickers to show where passengers should stand.

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • Social distancing stickers and capacity stickers.

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • Yes

  • Provide details:
  • 50% capacity.

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • No

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • As per the department of health legislation.

  • Are passenger-facing staff required to wear gloves?
  • No

  • Provide details

  • Are passenger-facing staff subject to health screening?
  • Yes

  • Provide details
  • Thermal scanners are placed at the entrances of all areas, staff must also undergo regular PCR tests.

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • Everything is sanitized (equipment, elevators etc.) every 2 hrs. Restrooms are sanitized every 1/2 hr.

  • Has the airport implemented physical distancing detection technology?
  • No

  • Provide details

  • Has seating been adapted to support physical distancing in the following areas?
  • Boarding areas, Dining areas, Airport lounges, Duty-free shops, Other retail activities.

  • Provide details
  • Social distancing stickers.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • Wearing masks, maintaining social distancing (precautionary measures).

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • All areas at the airport has multiple hand-sanitizing stations.

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • A clinic in one terminal and paramedic outsource services in the other.

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • Yes, on screens and each customer service staff member carries a card with the hotlines in the airport.

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • Yes

  • Provide details
  • Abu Dhabi Airport web-app provides way-finding.

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • All AUH social media platforms provide updates regarding flights, travel status, and precautionary measures.

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • All PRM passengers are given priority in all processes in the airport, i.e. E-gates, specific counters in the AUH PCR testing facility.

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • No

  • Provide details

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • The airport has ventilation filtration systems.

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • AUH Wellness Training Program (Virtual Session)