Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Dubai International Airport (DXB)

Last Updated: June 24, 2020, 3:33 a.m.

  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • Yes

  • Weblink to the health declaration form

  • Can the health declaration form be completed online?
  • No

  • Please provide a weblink to the health declaration information/form
  • No

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • No

  • Please provide details and/or supporting weblinks
  • No

  • Are passengers required to carry a test certificate?
  • No

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • Thermal screening for all , antibody test subject to the destination requirements

  • Does the airport recommend passengers arrive earlier for international departures?
  • 4 hours

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • No

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • Yes

  • Provide details:
  • access to all terminal is controlled and restricted to ticketed passengers

  • Are exceptions made for accompanying persons assisting minors traveling alone or persons with disabilities, including those with reduced mobility?
  • Yes

  • Provide details:
  • exceptions are granted and additional assistance is provided when required

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • No

  • Provide details:
  • No

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • Yes

  • Provide details:
  • cleaning and disinfection routines frequency increased across self-service touch points

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • No

  • Provide details:
  • No

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • Yes

  • Provide details:
  • applicable at T3 for EK selected flights

  • Are e-gates available at immigration entry points?
  • Yes

  • Provide details:
  • available for registered passengers with Facial recognition only , finger print disabled at the moment as a precaution measure

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • pcr test

  • Are passengers required to quarantine on arrival at the airport?
  • No

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
  • No

  • Provide details:
  • No

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • thermal screening at customs before exiting the baggage hall , and social distances measures applied

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • No

  • Provide details:
  • No

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • No

  • Provide details:
  • No

  • Are there any special pick-up or curbside arrangements in place?
  • Yes

  • Provide details:
  • car parks only

  • Is physical distancing required in airport?
  • Yes

  • What is the required physical distance?
  • 1 meter

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • floor marking and digital wayfinding deployed

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • Yes

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • Yes

  • Provide details:
  • social distancing measures applied in transportation means

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • No

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • Yes

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • mandatory ppe rules applied

  • Are passenger-facing staff required to wear gloves?
  • Yes

  • Provide details
  • Yes

  • Are passenger-facing staff subject to health screening?
  • Yes

  • Provide details
  • initially at an earlier stage front line staff were subjected testing every two week , at the moment this has been relaxed and only asymptomatic are tested

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • all products and chemical used has been changed to comply coovid 19 requirements , the completed disinfection regimes has been reviewed as well and frequency increased

  • Has the airport implemented physical distancing detection technology?
  • No

  • Provide details
  • No

  • Has seating been adapted to support physical distancing in the following areas?

  • Provide details

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • announcement deployed in multiple

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • through out the passenger journey

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • in every terminal and concourse there is medical center.

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • through the airport operation control center

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • Yes

  • Provide details
  • pls download DXBapp to explore

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • yes through all social media channels and the airport app

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • Yes

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • Yes

  • Provide details
  • grab and go

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • yes as per the guidance of the genal civil aviation

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • all front line staff undergone covvid19 break the chain training program.