Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Taiwan Taoyuan International Airport (TPE)

Last Updated: Aug. 12, 2020, 2:15 a.m.

  • LI,CHUN-TE
  • +886-3-273-5301
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • Yes

  • Weblink to the health declaration form
  • https://hdhq.mohw.gov.tw/Default1?openExternalBrowser=1

  • Weblink to more information (who requires the declaration?)
  • https://www.cdc.gov.tw/En/Category/QAPage/SbkmnM5v0OwdDMjJ2tI_xw#

  • Can the health declaration form be completed online?
  • Yes

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • Yes

  • Please provide details and/or supporting weblinks
  • https://www.boca.gov.tw/cp-220-5081-c06dc-2.html

  • Are passengers required to carry a test certificate?
  • No

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • Not all, Travelers arriving in Taiwan from the Philippines must have their specimens collected at the airport upon entry into the country, whether they have symptoms or not. Those who have symptoms shall be transported to a group quarantine facility to await test results; asymptomatic individuals shall undergo a 14-day period of home quarantine at home or at a quarantine hotel.

  • Does the airport recommend passengers arrive earlier for international departures?
  • No

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • No

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • No

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • https://www.taoyuan-airport.com/main_en/docdetail.aspx?uid=451&pid=419&docid=135&mc=sys010201

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • Yes

  • Provide details:
  • Regular cleaning & disinfecting of surfaces by staff. This should include any surface regularly touched by visitors.

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • No

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • No

  • Are e-gates available at immigration entry points?
  • Yes

  • Provide details:
  • https://www.immigration.gov.tw/5475/5478/6928/6931/184468/

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • Not all, Passengers who have symptoms and travelers from Philippines must undergo COVID-19 testing at airports.

  • Are passengers required to quarantine on arrival at the airport?
  • 14

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
  • No

  • Provide details:
  • No

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • To reduce the chances of infecting others, passengers required to undergo 14-day home quarantine are banned from taking public transportation and must instead use special 'epidemic-prevention taxis' to get from the airport to their residence or quarantine hotel.

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • Yes

  • Provide details:
  • Drivers / meters and greeters are allowed to enter the terminal building.

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • Yes

  • Provide details:
  • Anyone who enter the terminal building must have the temperature checked at the entrance.

  • Are there any special pick-up or curbside arrangements in place?
  • Yes

  • Provide details:
  • Passengers required to undergo 14-day home quarantine are banned from taking public transportation and must instead use special 'epidemic-prevention taxis' or 'epidemic-prevention bus' to get from the airport to their residence or quarantine hotel.

  • Is physical distancing required in airport?
  • Yes

  • What is the required physical distance?
  • 1.5 meters

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • There are spacing marks on floors in front of check-in counters, security check lines, and inspection lines.

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • Yes

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • No

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • Yes

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • Passenger-facing staff are required to wear face mask

  • Are passenger-facing staff required to wear gloves?
  • Yes

  • Provide details
  • Passenger-facing staff required to wear gloves or wash hands frequently.

  • Are passenger-facing staff subject to health screening?
  • No

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • Multiple alcohol-based hand sanitizer stations are made available at the places where passengers pass, specific entrances of the terminal and beside elevator buttons.

  • Has the airport implemented physical distancing detection technology?
  • No

  • Has seating been adapted to support physical distancing in the following areas?
  • Boarding areas, Dining areas, Airport lounges, Duty-free shops, Other retail activities

  • Provide details
  • Some restaurants have taped a big X on every other chair so that no one sits next to - or across from - anyone else. There are spacing marks on floors in front of counters.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • The airport provide signage and monitor to encourage physical distancing measures in place.

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • Multiple alcohol-based hand sanitizer stations are made available at the places where passengers pass, specific entrances of the terminal and beside elevator buttons.

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • Taoyuan International Airport Clinic, Landseed Hospital

  • Does the airport provide a helpline to report COVID-19 concerns?
  • No

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • Yes

  • Provide details
  • Please reference the Taoyuan airport APP

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • Line / FB

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • Airport ground staff will provide wheelchairs and service for passengers with reduced mobility or passengers with disabilities.

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • Yes

  • Provide details
  • To reduce personnel contact, airport provides self-service dining options at food court.

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • Increase the use of air conditioning and effective filtration systems to keep air clean. Reduce recirculation and increase the fresh-air ratio.

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • Airport holds regularly Infection Control Education and Training.