Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Tokyo International Haneda Airport (HND)

Last Updated: Nov. 12, 2020, 9:35 a.m.

  • Zumi Sugiyama
  • +81 357578033
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • No

  • Weblink to the health declaration form

  • Weblink to more information (who requires the declaration?)

  • Please provide a weblink to the health declaration information/form

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • Yes

  • Please provide details and/or supporting weblinks
  • Obtain a certificate of real time RT-PCR pre-entry testing result (The test should be conducted by the hospital or clinic registered in rooster for COVID-19 test certificate)

  • Are passengers required to carry a test certificate?
  • Yes

  • Are passengers required to undergo any health tests or screening?
  • No

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?

  • Does the airport recommend passengers arrive earlier for international departures?
  • So far, no.

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • No.

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • No

  • Provide details:
  • Admission restrictions are not being enforced in Japan.

  • Provide details:

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • Domestic: There are self-check in kiosks in the depart lobbies, where passenger can proceed the check-in procedures on own accounts. International: 123 common use self-service machines are installed.

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • Yes

  • Provide details:
  • -Contactless-kiosk touch screens are implemented. -Disinfectant installed at the entrance of the airport.

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • No

  • Provide details:

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • No

  • Provide details:
  • Proceeding with the installation of biometric or e-gates.

  • Are e-gates available at immigration entry points?
  • Yes

  • Provide details:
  • Face authentification screening is done at entry points.

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • Testing on arrival.

  • Are passengers required to quarantine on arrival at the airport?
  • Yes. Answer/submit questionnaire for health condition.

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
  • Yes

  • Provide details:
  • When the result for test on arrival is positive, all expences owed by quarantine.

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • --

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • Yes

  • Provide details:
  • There are no restrictions.

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • No

  • Provide details:
  • Nothing.

  • Are there any special pick-up or curbside arrangements in place?
  • No

  • Provide details:

  • Is physical distancing required or recommended in airport?
  • Yes

  • What is the required physical distance?
  • When people line up, leave a distance of 1,5 meters back and forth.

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • Yes, there are stickers on the floor inidicating the distance of 1.5 meters seperation, where passengers have a possibility to cue (cashier at outlets, escalators/elavators, check-in cues, etc.)

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • Yes.There is a marking on the floor of the elevator where should be standed.

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • No

  • Provide details:
  • No limitation.

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • Yes

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • All staffs wear face schields or masks at all times.

  • Are passenger-facing staff required to wear gloves?
  • No

  • Provide details
  • International: All safety inspection staff are wearing gloves.

  • Are passenger-facing staff subject to health screening?
  • Yes

  • Provide details
  • All staff are to measure body temperature before and after work shift. If a fever is detected, they are to return home immediately.

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • Sterilization: The hand rail for escalator, all button for every machine and table for dining areas are sterilized once a day.

  • Has the airport implemented physical distancing detection technology?
  • No

  • Provide details

  • Has seating been adapted to support physical distancing in the following areas?
  • Yes.

  • Provide details
  • There are signs on the chairs and sofas to allow physical distancing.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • -Signage: posters within the terminal building -PA system: every 60 minutes

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • Located in lobbies, in front of restrooms, etc.

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • Yes, one in each terminal.

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • Advising to get help at the clinic.

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • Yes

  • Provide details
  • Available thru "HANEDA MAP" on official webpage and on Google maps.

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • Using SNS such as twitter and Facebook to share information to public.

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • Demo experiments of self-propelled wheelchairs are being conducted.

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • Yes

  • Provide details
  • There is a food court.

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details