Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Jeju International Airport (CJU)

Last Updated: Nov. 6, 2020, 9:59 p.m.

  • YUJU CHUNG
  • +82 647971852
  • Airport Website
  • Airport COVID 19 Website

  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • No

  • Weblink to the health declaration form

  • Weblink to more information (who requires the declaration?)

  • Please provide a weblink to the health declaration information/form

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • Yes

  • Please provide details and/or supporting weblinks
  • Korea health authouriy requires passengers traveling to particular countries to submit PCR 'negative' result. Passengers need to check with the airlilnes prior to traveling.

  • Are passengers required to carry a test certificate?
  • No

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • Passenger temperature screening for all departure and arrival passengers is conducted by Airport or Health authority staff

  • Does the airport recommend passengers arrive earlier for international departures?
  • Yes

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • Yes

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • Yes

  • Provide details:
  • Limited access to arrivals and departures. Access is for travelling passengers only.

  • Are exceptions made for accompanying persons assisting minors traveling alone or persons with disabilities, including those with reduced mobility?
  • No

  • Provide details:

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • Self-printed boarding passes(but no bag tags) are available in domestic and international terminal

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • Yes

  • Provide details:
  • We have regularly sprayed disinfectant to the facility, and also installed an ultraviolet sterilizer to each check-in kiosks since July 2020

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • Airport has touchless boarding process such as biometric, e-gates and it reduce the need for document exchange/handling

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • Yes

  • Provide details:
  • Passengers can use biometric authentication to pass ID checkpoint(only domestic) and present electronic boarding pass(generally via phone) ingates

  • Are e-gates available at immigration entry points?
  • Yes

  • Provide details:
  • Those with Korean nationality can use biometric identification lanes(e-gates)

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • All inbound travellers arriving at Jeju International Airport are mandated to have their deep throat saliva samples collected for COVID-19 testing

  • Are passengers required to quarantine on arrival at the airport?
  • Yes, there is a mandatory quarantine of 14 days for all inbound passengers.

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
  • No

  • Provide details:
  • Passenger should bear the responsiblity for hotel, other related costs.

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • We ask that anyone inside the terminal wear a face covering if it can medically be tolerated and to observe social distancing.

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • Yes

  • Provide details:
  • We allow drivers/meeters and greeters to meet arriving passengers inside the terminal building.

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • Yes

  • Provide details:
  • We are not denying entry to those wishing to meet and greet arriving passengers. We ask that anyone inside the terminal wear a face covering if it can medically be tolerated and to observe social distancing.

  • Are there any special pick-up or curbside arrangements in place?
  • No

  • Provide details:

  • Is physical distancing required or recommended in airport?
  • Yes

  • What is the required physical distance?
  • 2m(at least 1m)

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • Social distancing markings are presented at all key touch points and seating areas at the terminal

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • No

  • Provide details:

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • No

  • Provide details:

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • Yes

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • Airport staff members are required to wear facemasks in all passenger accessible areas at the terminal.

  • Are passenger-facing staff required to wear gloves?
  • Yes

  • Provide details
  • Airport staff members are required to wear facemasks and gloves in all passenger accessible areas at the terminal.

  • Are passenger-facing staff subject to health screening?
  • Yes

  • Provide details
  • All airport staff are required to conduct temperature screening at staff channel

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • We have enhanced its already thorough cleaning processes in response to the issue by scheduing more frequent cleaning services and providing hand sanitiser dispenser locations across the airport. We also have UV cleaning system which use UV rays to quickly and efficiently kill viruses and bacteria on Self Check-in kiosks. Self-cleaning anti-viral wraps are being fitted to lift buttons, trolley and door handles, aiming to provide long-lasting protection from COVID-19

  • Has the airport implemented physical distancing detection technology?
  • No

  • Provide details

  • Has seating been adapted to support physical distancing in the following areas?
  • Boarding areas, Dining areas, Airport lounges, Duty-free shops, Other retail activities

  • Provide details
  • Seating has been rearranged and marked social distance signage

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • We have signage across the airport to remind passengers to keep physical distancing and PA announcements are made repeatedly inside the terminal buildings are .

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • Hand-sanitizers are located aross the terminal especially key passenger touchpoints

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • We have a medical clinic inside the airport

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • Customers are encouraged to call health authority(1339 Call center service) if they have any COVID-19 concerns.

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • No

  • Provide details

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • Real-time information will be disseminated to the travelling public via our official website, mobile app, social media official page etc.

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • Airport and Airlines assist passengers who request mobility assistance.

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • Yes

  • Provide details
  • Some restarants in airport provide self-service options

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • The entire air inside is ventilated every 2 hours to minimize recycling of air, and only 30 to 50% of it is recycled.

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • We have a several ways we communicate with staffs and train them in regards to health and COVID-19. First, we post the health authority’s new policy on our intranet, so that everyone can be aware of it. Secondly, we notify staff of mandatory directions through emails or internal document system. Also, we have instructional brochures and placards in the work place.