Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Clark International Airport (CRK)

Last Updated: Oct. 8, 2020, 11:55 a.m.

  • Corporate Communications
  • +63454998504
  • Airport Website
  • Airport COVID 19 Website

  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • Yes

  • Weblink to the health declaration form
  • https://clarkinternationalairport.com/international/

  • Weblink to more information (who requires the declaration?)
  • https://clarkinternationalairport.com/international/

  • Can the health declaration form be completed online?
  • Yes

  • Please provide a weblink to the health declaration information/form
  • https://clarkinternationalairport.com/international/

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • Yes

  • Please provide details and/or supporting weblinks
  • Some countries require passengers to undergo a Covid-19 RT-PCR test prior to their flight. Details may be found on this link: https://clarkinternationalairport.com/international/. For international arrivals to Clark International airport, RT-PCR testing is done upon arrival.

  • Are passengers required to carry a test certificate?
  • Yes

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • Some countries require passengers to undergo a Covid-19 RT-PCR test prior to their flight. Details may be found on this link: https://clarkinternationalairport.com/international/.

  • Does the airport recommend passengers arrive earlier for international departures?
  • International passengers are advised to arrive four hours before their flight.

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • Domestic passengers are advised to arrive three hours before their flight.

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • Yes

  • Provide details:
  • Only passengers with valid travel documents will be allowed to enter the passenger terminal building

  • Are exceptions made for accompanying persons assisting minors traveling alone or persons with disabilities, including those with reduced mobility?
  • Yes

  • Provide details:
  • Pre-approved exemptions may be allowed for accompanying persons assisting minors traveling alone or persons with reduced mobility.

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • No

  • Provide details:

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • No

  • Provide details:

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • Reduced contact security checks are implemented.

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • No

  • Provide details:

  • Are e-gates available at immigration entry points?
  • Yes

  • Provide details:
  • E-gates are available for Philippine passport holders.

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • All passengers from an international flight are required to undergo RT-PCR testing upon arrival at Clark International Airport.

  • Are passengers required to quarantine on arrival at the airport?
  • Yes. All passengers are required to stay in a quarantine hotel until the release of the result of their test. Information on hotel booking may be found here: https://clarkinternationalairport.com/international/

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
  • Yes

  • Provide details:
  • Foreign residents and returning overseas Filipinos will bear the cost of their RT-PCR tests and hotel accommodation in a designated hotel facility while they await the result of their test. Hotels may be prebooked here: https://bit.ly/BOQAccreditedHotels.

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • All passengers must fill up the following forms prior to arrival: Health Declaration Card (Yellow Card), Case Investigation Form (CIF), and Oath of Undertaking. They must undergo a mandatory RT-PCR test and stay in a designated hotel facility while they wait for the result of their test. Transportation from airport to quarantine hotel must be pre-arranged.

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • No

  • Provide details:

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • No

  • Provide details:

  • Are there any special pick-up or curbside arrangements in place?
  • Yes

  • Provide details:
  • Designated buses/ transportation services will transport the passengers to their assigned hotel.

  • Is physical distancing required in airport?
  • Yes

  • What is the required physical distance?
  • Passengers are advised to always observe a physical distance of at least 1 meter from other passengers.

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • Floor markers are in place both inside and outside the terminal to guide all passengers.

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • Floor markers, posters and directional arrows are displayed in elevators and escalators to guide the passengers.

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • Yes

  • Provide details:
  • Ground transportation operate at 50% capacity.

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • No

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • Passenger-facing airport personnel are required to wear face masks and face shields at all times.

  • Are passenger-facing staff required to wear gloves?
  • Yes

  • Provide details
  • Passenger-facing airport personnel are required to wear gloves at all times.

  • Are passenger-facing staff subject to health screening?
  • Yes

  • Provide details
  • All personnel entering the airport premises are subjected to temperature checks and required to fill out a daily health monitoring form.

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • Regular disinfection of trolley carts, high-contact areas, restrooms, and desks are conducted. Acrylic partitions are installed on all desks to reduce face to face contact.

  • Has the airport implemented physical distancing detection technology?
  • No

  • Provide details

  • Has seating been adapted to support physical distancing in the following areas?
  • Passengers are advised to leave one seat unoccupied in all seating areas. Seat markers are installed to guide passengers.

  • Provide details
  • Seat markers are placed to indicate physical distancing.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • Posters and signage as well as public announcements are conducted to inform passengers of the health and safety protocols that are in place.

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • Alcohol and soap dispensers are available in all counters, high-traffic areas and restrooms.

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • A medical clinic is available inside the passenger terminal.

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • Passengers may contact the airport through email at crk@lipadcorp.com

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • No

  • Provide details

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • Information and updates are published at www.facebook.com/CRKInternationalAirport and www.twitter.com/CRKAirport

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • Airline ground personnel assist passengers with reduced mobility.

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • Yes

  • Provide details
  • All food outlets inside the terminal building offer self-pick up.

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • Sufficient air movement and air flow is needed to produce fresh air. By design all ACU inside the passenger terminal building are situated in areas where it is needed to achieve proper air ventilation, eventually minimizing air recycling and horizontal air flow. In Clark International Airport, the filters are custom-made such that replacement will only be done when it is totally worn out. Weekly and monthly cleaning of filters is done to extend the life of the filters.

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • The company HR team provides regular training and information dissemination to all staff.