Are passenger-facing staff required to wear face coverings?
Are passenger-facing staff required to wear gloves?
Passenger-facing staff must wear a mask, as it is mandatory for every person in any public space. In addition, airport operator staff must wear face-shields while handling passengers
Are passenger-facing staff subject to health screening?
What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
All airport employees entering the terminal are screened for temperature. Airport operator staff is monitored with a biweekly health survey. At the beginning of every shift, staff has their temperature measured. All airport passenger-facing staff is tested for COVID, through a PCR Test every month.
1.Routine disinfection done three times a day.2.Disinfection done after every flight / group of flights.3.Thermonebulizaation with viricide done every 15 days. Hand sanitizer dispensers are located across the terminal for passengers and airport employees.
Has the airport implemented physical distancing detection technology?
Has seating been adapted to support physical distancing in the following areas?
Xobis software is used to monitor critical areas such as Security check-points, Emigration, Immigrations and Boarding lounges from A1 to A7
Boarding areas, Dining areas, Airport lounges, Duty-free shops, Other retail activities
Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
Seating has been rearranged to comply with capacity requirements and belts placed every other seat to ensure physical distance. Dining areas have also be rearranged and have signs indicating capacity. Duty free shops and other retail activities have floor markings indicating physical distance as well as maximum capacity for their stores. VIP lounges have implemented new procedures to ensure capacity regulations are complied with. In addition, food is provided with plastic wrappers and areas have been separated with wooden fixture to ensure physical distance.
Public Address announcements are made every 15 minutes reminding passengers to maintain physical distancing, proper use of mask and need to disinfect hands constantly.Signage has been implemented on every space of the terminal including FIDS screens as well advertising spaces with the same health messages. Additionally, we have strong social media communication campaigns reminding passengers to observe these health measures