Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

El Dorado International Airport (BOG)

Last Updated: Oct. 1, 2020, 8:30 p.m.

  • Yohanna Alexandra Angel Ortega
  • +57 3213250788
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • Yes

  • Weblink to the health declaration form
  • https://coronaviruscolombia.gov.co/Covid19/aislamiento-saludable/coronapp.html

  • Weblink to more information (who requires the declaration?)
  • https://coronaviruscolombia.gov.co/Covid19/aislamiento-saludable/coronapp.html

  • Can the health declaration form be completed online?
  • Yes

  • Please provide a weblink to the health declaration information/form
  • https://coronaviruscolombia.gov.co/Covid19/aislamiento-saludable/coronapp.html

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • Yes

  • Please provide details and/or supporting weblinks
  • https://www.minsalud.gov.co/Paginas/Viajeros-al-exterior-deberan-hacerse-prueba-covid-19.aspx

  • Are passengers required to carry a test certificate?
  • Yes

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • https://www.minsalud.gov.co/Paginas/Viajeros-al-exterior-deberan-hacerse-prueba-covid-19.aspx

  • Does the airport recommend passengers arrive earlier for international departures?
  • The passengers should arrive only 3 hours before the flight scheduled departure time.

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • The passengers should arrive only 2 hours before the flight scheduled departure time.

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • Yes

  • Provide details:
  • https://youtu.be/SP82Fo4tfd0

  • Are exceptions made for accompanying persons assisting minors traveling alone or persons with disabilities, including those with reduced mobility?
  • Yes

  • Provide details:
  • https://youtu.be/SP82Fo4tfd0

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • 40 self check-in modules. More information: https://twitter.com/BOG_ELDORADOhttps://www.youtube.com/watch?v=SP82Fo4tfd0

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • Yes

  • Provide details:
  • Cleaning the terminals with high spectrum disinfectant (quaternary)and vaporization of bathrooms with disinfection deep once a day with cleaning surfaces minimum 10 times at day.

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • Since the APP of the El Dorado Airport can be create a user in theDoradoPass to facilitate access and movement of users by terminals.More information in: https://storage.eldoradoaero.com/cms/PDF/20200806_infografia-journey-covid_SALIDAS.pdf

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • Yes

  • Provide details:
  • The national and international docks the passenger will find e-gates that open when scanning the printed or digital boarding pass.

  • Are e-gates available at immigration entry points?
  • Yes

  • Provide details:
  • https://youtu.be/1syq76AfI04

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • https://www.minsalud.gov.co/Paginas/Viajeros-al-exterior-deberan-hacerse-prueba-covid-19.aspx

  • Are passengers required to quarantine on arrival at the airport?
  • 14 days

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
  • Yes

  • Provide details:
  • For international flights, passengers self-quarantine for 14 days

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • 1. Documentation review for entry and use of face masks obligatory.2. Verification of body temperature at terminal entrance.3. Use of the APP El Dorado and CoronAPP for self-diagnosis of health status.4. Facilities in the self-delivery of baggage (Self Bag Drop).5. Recommendations for the control of COVID-19 by the loudspeakers of the terminal.6. Cleaning the terminals with high spectrum disinfectant (quaternary)and vaporization of bathrooms with disinfection deep once a day with cleaning surfaces minimum 10 times a day.7. 225 acrylics as protection barriers installed at different points where customer service is provided.8. UV disinfection of luggage trays in the control filters.9. Disinfection of satellite buses after each trip.10. Disinfection prior taxis and vans to transport the passengers.12. More than 1200 antibacterial gel dispensers throughout the air terminal.13. 482 sinks with 280 soap dispensers.14. 40 portable sinks distributed in different areas of the airport.15. 40 carpets shoe disinfection.16. 137 bins in all terminals to dispose of biological waste: mask and gloves.17. 9 dispensing machines protective elements necessary for protect yourself from covid-19 (mask, antibacterial gel, gloves).More information: https://www.linkedin.com/posts/opain_eneldoradotusaludprimero-activity-6704490993854533633-yx8x

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • No

  • Provide details:

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • No

  • Provide details:

  • Are there any special pick-up or curbside arrangements in place?
  • Yes

  • Provide details:
  • https://youtu.be/SP82Fo4tfd0

  • Is physical distancing required in airport?
  • Yes

  • What is the required physical distance?
  • 2 meters

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • eight thousand adhesives on floors

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • https://youtu.be/Dml0Hy-ddKE

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • Yes

  • Provide details:
  • Every passengers on airport public ground transportation, they must be one meter apart and wear a mask

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • No

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • Use face coverings and face mask

  • Are passenger-facing staff required to wear gloves?
  • No

  • Provide details

  • Are passenger-facing staff subject to health screening?
  • Yes

  • Provide details
  • All staff have medical exams and covid tests

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • Increased frequency of cleaning of contact surfaces, disinfection of rooms before and after boarding each flight, disinfection of boarding bridges before and after each flight.Cleaning the terminals with high spectrum disinfectant (quaternary)and vaporization of bathrooms with disinfection deep once a day with cleaning.

  • Has the airport implemented physical distancing detection technology?
  • Yes

  • Provide details
  • https://youtu.be/1syq76AfI04

  • Has seating been adapted to support physical distancing in the following areas?
  • https://youtu.be/Dml0Hy-ddKE

  • Provide details
  • signage physical distancing of 2 meters https://youtu.be/Dml0Hy-ddKE

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • Recommendations for the control of COVID-19 by terminal speakers every ten minutes

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • More than 1200 gel dispensers antibacterial throughout air terminal.

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • There is a medical clinic located on the airport premises

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • https://eldorado.aero/servicios/coronavirus#

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • Yes

  • Provide details
  • https://play.google.com/store/apps/details?id=eldorado.app.com.eldoradoapp&hl=es_CO

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • Facebook, Instagram, Web Page, youtube and twitter

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • Airline service to assist passengers with reduced mobility (wheelchair) or passengers with disabilities

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • No

  • Provide details

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • https://youtu.be/jFB581Zg08k

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • https://www.opain.co/page/covid