Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Curacao International Airport (CUR)

Last Updated: Oct. 15, 2020, 8:02 p.m.

  • Clyrette Bonifacio
  • +5999 95158875
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • Yes

  • Weblink to the health declaration form
  • https://www.curacao.com/en/questions/health-and-vaccinations/response-to-novel-coronavirus-covid-19

  • Weblink to more information (who requires the declaration?)
  • https://gobiernu.cw/corona-travel-to-curacao/

  • Can the health declaration form be completed online?
  • Yes

  • Please provide a weblink to the health declaration information/form
  • https://dicardcuracao.com/portal

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • Yes

  • Please provide details and/or supporting weblinks
  • Each visitor entering Curaçao must show a negative result from a certified COVID-19 PCR-test and carry a printed document of proof. Please note that PCR tests based on Gargle samples will not be accepted. The test must be taken max. 72 hours prior to departure at an accredited laboratory. You may contact your general practitioner for a referral to the nearest institution. You are required to upload the negative test results of the COVID-19 PCR-test on dicardcuracao.com before departure. Requirements may differ per country. Please check the official sites as indicated above for more information per destination.

  • Are passengers required to carry a test certificate?
  • Yes

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • There are 3 pre-departure mandatory steps that need to be taken: 1. Complete the digital immigration card before departure at dicardcuracao.com. 2. Within 48 hours before departure, you need to digitally fill out the Passenger Locator Card (PLC) at dicardcuracao.com and carry a printed document as proof. 3. Each visitor entering Curaçao must show a negative result from a certified COVID-19 PCR-test and carry a printed document as proof. Please note that PCR tests based on Gargle samples will not be accepted. The test must be taken max. 72 hours prior to departure at an accredited laboratory. You may contact your general practitioner for a referral to the nearest institution. You are required to upload the negative test results of the COVID-19 PCR-test on dicardcuracao.com before departure.

  • Does the airport recommend passengers arrive earlier for international departures?
  • No, to arrive earlier at the airport is not recommended.

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • No, to arrive earlier at the airport is not recommended.

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • Yes

  • Provide details:
  • The public (non-passengers) is restricted to enter the check in hall.

  • Are exceptions made for accompanying persons assisting minors traveling alone or persons with disabilities, including those with reduced mobility?
  • Yes

  • Provide details:
  • Yes, exceptions can be made, however, the passenger must report this to the airport staff on the floor, so that this request can be evaluated. We always have an airport staff on the floor to assist our passengers.

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • The self-service kiosk is used for check-ins and the printing of boarding passes. Bag tags can not be printed via the self-service kiosks.

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • Yes

  • Provide details:
  • The kiosks' touch screens and other high touch surfaces are being sanitized and cleaned on a frequent basis.

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • Access to security checkpoint is touchless. At the security checkpoint, procedures have been adjusted in order to reduce direct and close contact with the security personnel.

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • No

  • Provide details:

  • Are e-gates available at immigration entry points?
  • Yes

  • Provide details:
  • Yes, e-gates are available. All passengers above 18 years old with (chip) passport from EU or USA/CA, are eligible to use the e-gates.

  • Are passengers required to undergo any health tests on arrival?
  • No

  • Provide details:

  • Are passengers required to quarantine on arrival at the airport?
  • Not at this moment. This process is in review, however, it is always recommended to check with your airline representative when booking your ticket.

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
  • Yes

  • Provide details:
  • In case airport quarantine is demanded from the health authorities, the passenger must bear all costs related to the quarantine.

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • Passengers are requested to adhere to physical distance requirements at all times.

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • No

  • Provide details:

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • No

  • Provide details:

  • Are there any special pick-up or curbside arrangements in place?
  • Yes

  • Provide details:
  • All visitors are requested to adhere to physical distance requirements at all times.

  • Is physical distancing required in airport?
  • Yes

  • What is the required physical distance?
  • 1.5 meters minimum.

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • Physical distancing has been implemented when and wherever practically possible. The minimum distance is 1.5 meters and this is indicated with easy recognizable floor stickers with clear and easy understandable text in all high traffic areas.

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • Same rules apply as for all the other areas. Adhere to the 1.5 meters of physical distance.

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • No

  • Provide details:

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • No

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • The entire staff at the airport must wear face coverings according to the airport COVID-19 recovery plan

  • Are passenger-facing staff required to wear gloves?
  • Yes

  • Provide details
  • This is applicable for a specific group of staff who has close contact with passengers and their belongings.

  • Are passenger-facing staff subject to health screening?
  • No

  • Provide details

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • Cleaning and disinfection are (normally) undertaken on a routine and daily basis with specific environmental friendly cleaning/disinfecting products. Additional focus has been placed on the high touched surfaces since the COVID-19 outbreak. In addition, we are also applying E-mist in all high traffic areas on a frequent basis.

  • Has the airport implemented physical distancing detection technology?
  • No

  • Provide details

  • Has seating been adapted to support physical distancing in the following areas?
  • Yes, seating has been adapted in all areas, such as the Check-in hall, Departure Hall, Arrival Hall, in the VIP Lounge, in the Jet Centre terminal and all restaurants in the Food Court.

  • Provide details
  • Yes, seating has been adapted in all areas, such as the Check-in hall, Departure Hall, Arrival Hall, in the VIP Lounge, in the Jet Centre terminal and all restaurants in the Food Court.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • Besides floor marking in all high traffic areas, frequent voice messages through the public announcement system, posters on the FIDS, walls, and all digital screens throughout the airport, roll-up banners with information in the terminal, signs in the elevators. Those are materials that are widely used in the terminal. The terminal staff also walks around in the building and asks/motivates passengers to maintain the necessary distance. • Announcements via the PA system throughout the airport (keep physical distance, sanitize your hands, your health & safety is our #1 priority) • Health & Safety awareness, physical distancing and hygiene protocols on all digital screens throughout the airport (land- and airside)

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • Sufficient automatic hands-free hand sanitizing dispensers (wall mounted and stand-alone) have been placed throughout/in all areas of the airport for the convenience of the passengers. They are clearly recognizable by 'Sanitize hands here' signs. These are being checked frequently in order to replace the hand sanitizing gel on a regular basis, as continuity is important.

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • Yes, There is a medical center located on the airport premises. The Airport Terminal team is ready to assist any passenger(s) in case medical support is needed.

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • Passengers can always check the airport website, or the local governmental organizations' website. Passengers should report COVID-19 concerns via the airline. Airport website: www.curacao-airport.com Curacao Tourism Board website: www.curacao.com Curacao Government: www.gobiernu.cw

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • No

  • Provide details

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • website airport: www.curacao-airport.com Facebook/Instagram: Curacao International Airport www.curacaochronicle.com

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • The airport provide assistance for passengers with reduced mobility. This service can always be requested via the airline or via Sanwill Desk (service desk for all passengers with reduced mobility. Email address: cderooy@airportdesk.com). In addition, the Curacao International Airport is also one of the participating airports in the Sunflower Lanyard Scheme Program, dedicated for all passengers with hidden disabilities.

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • No

  • Provide details

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • No

  • Provide details

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • The airport has provided different (online) trainings related to health and COVID-19 to all staff and the entire airport community.