Are e-gates available at immigration entry points?
Are passengers required to undergo any health tests on arrival?
Although immigration check is carried out through physical verification. The flap gates are operated by immigration official after scrutiny of travel documents
Are passengers required to quarantine on arrival at the airport?
All passengers are required to undergo thermal scanning. Symptomatic passengers are hospitalized for further medical investigation All travelers should submit self-declaration form on the online portal at least 72 hours before the scheduled travel. https://www.newdelhiairport.in/airsuvidha/apho-registrationFor updated information please visit https://csmia.aero/covid-faqs.aspx
International passengers -7 days paid institutional quarantine at their own cost, followed by 7 days isolation at home with self-monitoring of health To seek an exemption from institutional quarantine, passenger shall apply online at least 72 hours before boarding. Exemption may be sought by submitting RTPCR test report on arrival. The test should have been completed within 72 hours prior to the journey. The test report should be uploaded online and also be produced at entry point of the airport. Web link for application : https://www.newdelhiairport.in/airsuvidha/covid-19-exemption-international-passenger International passengers Under following exceptional circumstances would be exempted from seven days compulsory institutional quarantine : -- i)pregnant woman ii)senior citizens of 65 years and older iii)death in immediate family iv)serious illness which requires hospitalization v)accompanying caretaker of person who requires hospitalization vi)parents accompanied by children age 10 or lesser age. vii)any other exceptional and compelling human distress on which a request for exemption from institutional quarantine was made to firstname.lastname@example.org at least one day before landing and on production of such e-permission to the nodal officer of Municipal Corporation of Greater Mumbai [MCGM] at Mumbai Airport. International passengers arriving without an COVD-19 RT-PCR negative certificate and wishing to seek exemption from institutional quarantine may also avail the facility available at the Mumbai airport to undergo COVID-19 RT-PCR test.
The passengers availing the airport’s COVID-19 RT-PCR test facility, shall be allowed to exit the airport terminal after providing their RT-PCR sample and submission of undertaking to home quarantine self at home/local destination# till receiving communication about his/her COVID19 RT-PCR report by the laboratory / government authorities. [#Applicable to passengers residing or travelling to a destination within state of Maharashtra].
All passengers arriving from Middle-East, European countries and South Africa need to undergo 07 days of mandatory institutional quarantine. However, pregnant women in advance stages of pregnancy are exempted from institutional quarantine. The passenger would be required to show the necessary medical reports to the concerned MCGM officials on arrival and may seek an approval for exemption from institutional quarantine. Passengers with compelling reasons / cases of human distress, such as death in family are exempted from institutional quarantine ( https://www.csmia.aero/pdf/covid-19/Circular-for-Exemption-Categories.jpg ) . Passengers are required to show the necessary medical reports to the concerned MCGM officials on arrival and may seek an approval for exemption from institutional quarantine.
In case, passengers have an onward flight outside the State of Maharashtra, they shall be allowed to proceed only if you have a RT-PCR test conducted within 72 hours of boarding the flight at the port of origin and the results are found to be negative. If the transit passenger does not have the RT-PCR test report as Negative, the passenger may undergo the RT-PCR test at CSMIA itself. Only after the results are received as Negative, he/she will be allowed to proceed to the final destination outside Maharashtra.
Arriving passengers transiting to other states and availing the airport’s COVID-19 RT-PCR test facility, shall be required to wait inside the airport terminal or designated area till their COVID-19 RT-PCR test result is received and verified by local health authorities.
Domestic passengers :
1) All passengers arriving in Mumbai from NCR of Delhi, States of Rajasthan, Gujarat and Goa need to carry a RT-PCR negative test report of test conducted within 72 hours of scheduled time of landing at airports in Maharashtra. In case, the test report is not available at the time of arrival, the RT-PCR sample submission receipt shall be acceptable.
2) Passengers who do not have RT-PCR test report/receipt as per 1) above, shall compulsorily undergo RT-PCR test at Mumbai International Airport arrivals at their own cost.
3) Only after undertaking the test, the passengers will be allowed to exit airport. The passenger’s contact information including address will be collected at this time to facilitate contact in case test result is positive.
4) Passengers whose RT-PCR test result is positive, will be contacted for further treatment by local municipal authorities as per address provided by the passenger
If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
Municipal Corporation of Greater Mumbai [MCGM], the local municipal authority has designated hotels for availing paid quarantine facility. The list of authorized hotels shall be provided to passengers and passengers may choose any hotel as per their budget and convenience and subject to availability. Vehicles are arranged by Municipal Corporation of Greater Mumbai [MCGM] to designated quarantine facilities For updated informationplease visit https://csmia.aero/covid-faqs.aspx
Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
Physical distancing is maintained by markers affixed on floor at all queuing points. The vehicles for passengers are disinfected and their drivers are subjected to thermal screening
Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
Are there any special pick-up or curbside arrangements in place?
Drivers of all pick-up cabs/taxis entering terminal car parking areas are subjected to thermal screening
If passenger is transferred to institutional quarantine, Municipal Corporation of Greater Mumbai [MCGM] arranges passenger drop to quarantine locationNon-institutional quarantine passengers arriving on flights can avail car rental services and state-operated bus transport. The service can only be booked on arrival.