Are passenger-facing staff required to wear face coverings?
Are passenger-facing staff required to wear gloves?
Passengers facing staff are advised to wear face mask or cover their face suitably. This is done through constant supervision and public announcements in all passenger areas of the airportIn addition, at all counters a Plexiglas barrier is installed as a infection prevention measure during interaction with passengers
Are passenger-facing staff subject to health screening?
What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
Passenger facing staff are screened by thermal scanning. If Fever and other symptoms are noted, the staff is barred from attending duty. If needed medical assistance is provided The safety status of the employee is checked on Arogya Setu app installed on their mobile phones.Trays used by passengers at security checkpoint are disinfected after every use.
CSMI Airport has documented plan for enhanced cleaning and disinfection and same has been reviewed and updated. Disinfection is scheduled post cleaning. Disinfection Tracker for daily schedule is maintained. Trolleys used by passengers at departure and arrivals are disinfected before and after every use. Disinfection of lounges and all passenger areas of the terminal including washrooms is carried out on daily basis.Departing passengers' check-in baggage is disinfected before loading on aircraft
Has the airport implemented physical distancing detection technology?
Has seating been adapted to support physical distancing in the following areas?
Boarding areas, Dining areas, Airport lounges, Duty-free shops, Other retail activities
Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
Markers are affixed in all queuing areas of the terminal areas. Seating areas are marked to ensure that adjacent seats are not occupied in terminal seating areas or lounges
1.Markers are affixed on floor for physical distancing in all queuing areas namely, departure entry gates, security check, immigration check, boarding gates and commercial areas of the terminal 2.Information signage about physical distancing are placed across all passenger seating and walking areas 3.PA systems are used for periodic announcement in terminal as follows- Physical distancing alert -advising passengers to stand on floral markings markers are affixed on floor while queuing at all processing points, - To remind passengers to keep wearing their face masks and regularly sanitize their hands or wash their hands with soap.- To remind customers to use only the yellow bio-hazard bins placed at various places the terminal to dispose their face masks, gloves, tissues.