Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Rajiv Gandhi International Airport (HYD)

Last Updated: Oct. 23, 2020, 12:22 p.m.

  • Bibiana Audrey Das
  • +919949997510
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • Yes

  • Weblink to the health declaration form
  • Self Health declaration is mandated as part of ticket booking process and is also recommended to be completed on the Central Govt. authorized application named 'Arogya Setu App' and may be randomly checked at the point of terminal entry

  • Weblink to more information (who requires the declaration?)
  • 1. Ministry of Civil Aviation Website link: (Please refer to the latest guidelines) https://www.civilaviation.gov.in/en/documents/notifications 2. Ministry of Health and Family welfare link: (Please refer to the latest guidelines) https://www.mohfw.gov.in/

  • Can the health declaration form be completed online?
  • Yes

  • Please provide a weblink to the health declaration information/form
  • https://www.newdelhiairport.in/airsuvidha/apho-registration

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • No

  • Please provide details and/or supporting weblinks

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • Airport operator conducts temperature check at present for all departing passengers

  • Does the airport recommend passengers arrive earlier for international departures?
  • Minimum 3 hours prior to Departure time

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • Minimum 2 hours prior but not more than 4 hours before departure time

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • Yes

  • Provide details:
  • Visitor Gallery entry is not permitted

  • Are exceptions made for accompanying persons assisting minors traveling alone or persons with disabilities, including those with reduced mobility?
  • No

  • Provide details:

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • Self Baggage Drop machines and CUSS machines in the departure forecourt area are enabled with smart phone control to avoid contact with kiosk's screen

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • Yes

  • Provide details:
  • Regular sanitization with disinfectant materials

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • Camera based ID/document verification is enabled to avoid physical document handling/verification by security staff at terminal entry

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • Yes

  • Provide details:
  • e-gates are enabled at boarding points

  • Are e-gates available at immigration entry points?
  • No

  • Provide details:

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • Thermal Screening

  • Are passengers required to quarantine on arrival at the airport?
  • International arriving passengers are required to undergo 7 days institutional quarantine at a designated location followed by home quarantine for another 7 days; Domestic arriving asymptomatic passengers are not mandated to quarantine norms and advised to self monitor themselves for 14 days and symptomatic passengers will be taken to nearest health facility for assessment

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
  • Yes

  • Provide details:
  • Passenger has to bear the related costs for quarantine at designated hotels; also State Govt. provides free quarantine facilities subject to availability

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • All passengers are required to undergo temperature screening; International arriving passengers are mandated to submit the health declaration forms to State Health Authority for contact tracing; passengers with symptoms would have to undergo visual health screening by State Health Authority and symptomatic passengers will be taken to nearest health facility for assessment; in case of domestic passengers, the contact tracing happens via the declaration forms submitted to airlines during the ticket booking

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • No

  • Provide details:

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • No

  • Provide details:

  • Are there any special pick-up or curbside arrangements in place?
  • No

  • Provide details:

  • Is physical distancing required in airport?
  • Yes

  • What is the required physical distance?
  • 1.5 meters

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • Floor stickering and signage etc.

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • Floor stickering and signage etc.

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • Yes

  • Provide details:
  • Capacity limitations in all ground transportation vehicles

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • No

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • All passenger facing staff are required to wear adequate PPE in line with the Govt. SOPs

  • Are passenger-facing staff required to wear gloves?
  • Yes

  • Provide details
  • All passenger facing staff are required to wear adequate PPE in line with the Govt. SOPs

  • Are passenger-facing staff subject to health screening?
  • Yes

  • Provide details
  • All the staff are required to undergo Thermal screening at the entry point before reporting to work

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • Regular Cleaning/Sanitization conducted at all passenger contact areas in line with WHO/Ministry of Health & Family Welfare, India guidelines; Increased frequency of cleaning using specified materials on all exposed surfaces in view of COVID 19

  • Has the airport implemented physical distancing detection technology?
  • Yes

  • Provide details
  • Physical distancing detection technology based on video analytics implemented on trial basis

  • Has seating been adapted to support physical distancing in the following areas?
  • Boarding areas, check-in area, Dining areas, Airport lounges, Duty-free shops, Other retail outlets

  • Provide details
  • Physical distancing measures are in place at all passenger touch points including alterations to seating arrangement, limiting the number of people allowed at a point of time inside a store etc. Also, separators are placed at the cash counters to ensure minimal contact during transactions

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • A lot of collateral emphasising the precautions to be taken to curtail spread of COVID-19 including social distancing measures are placed at the Airport to spread awareness. Periodical announcements are also made for reminding passengers to take necessary precautions.

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • Hand sanitizer dispensers are placed at various touch points of the Airport

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • A fully equipped 17 bed airport medical center with dedicated ambulance facility is located within the terminal

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • Airport Customer Channels are available to report any concerns

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • Yes

  • Provide details
  • Wayfinding maps are part of the Airport Application and the passengers are also guided by the physical airport maps & signage installed at the Airport

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • Airport Operator communicates advisory and engages with passengers on Social Media platform through its verified handles/pages and also communicates important developments/initiatives through traditional media

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • Dedicated PRM lounge is available on curb side at both arrival & departure levels with dedicated seating and dedicated intercomm facility to ease accessibility

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • Yes

  • Provide details
  • Implemented App based ordering, self service collection, digital payments

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • Fresh air intake increased to 20%

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • Training/Awareness programs conducted for staff and SOPs revised in view of COVID 19