Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Don Mueang International Airport (DMK)

Last Updated: Nov. 3, 2020, 2:36 a.m.

  • Naphat Bhuvapanish
  • +66 25351652
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • Yes

  • Weblink to the health declaration form
  • AOT Airports Application

  • Weblink to more information (who requires the declaration?)
  • We provide news and updated information via Facebook page: AOT Official.

  • Can the health declaration form be completed online?
  • Yes

  • Please provide a weblink to the health declaration information/form
  • AOT Airports Application which can be downloaded through Play store/ App store on Android/IOs smartphone.

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • Yes

  • Please provide details and/or supporting weblinks
  • The test is applied only fir international flights, however, depending on risk of destination country announced by the government.

  • Are passengers required to carry a test certificate?
  • No

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • Passengers are required to undergo temperature screening before entering the airport terminals.

  • Does the airport recommend passengers arrive earlier for international departures?
  • yes

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • yes

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • No

  • Provide details:

  • Provide details:

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • There are kiosks which operated by the airlines.

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • Yes

  • Provide details:
  • Kiosks are sanitized twice a day by the airlines.

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • Passengers show their ID cards and boarding pass to security officer without any exchange.

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • Yes

  • Provide details:
  • Passengers can use E-boarding pass to enter security checkpoint.

  • Are e-gates available at immigration entry points?
  • No

  • Provide details:

  • Are passengers required to undergo any health tests on arrival?
  • No

  • Provide details:

  • Are passengers required to quarantine on arrival at the airport?
  • no

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
  • No

  • Provide details:
  • no

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • There are 3 protocols for every passenger who are exiting the landside areas which are social distancing, terminal screening and preventing the spread of diseases and PR.

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • Yes

  • Provide details:
  • Due to terminal screening protocol, for the domestic passengers, we allow meeters and greeters meet arriving passengers inside the terminal building, but the international passengers are not allowed.

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • No

  • Provide details:

  • Are there any special pick-up or curbside arrangements in place?
  • No

  • Provide details:

  • Is physical distancing required or recommended in airport?
  • Yes

  • What is the required physical distance?
  • 1-2 meters is the required physical distance.

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • We put stickers n the floor and seat in the airport near every touch point.

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • We put stickers on the elevator floor only.

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • Yes

  • Provide details:
  • We assign airport shuttle buses to be seated maximum 50% of capacity. The other ground transportation is not our responsible, on the other hand, we ask the carriers for cooperation to maintain physical distance measures.

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • No

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • All passenger-facing staff are always required to wear face covering while they are in the airport terminal and other passenger-facing areas.

  • Are passenger-facing staff required to wear gloves?
  • Yes

  • Provide details
  • All passenger-facing staff are required to wear disposable gloves.

  • Are passenger-facing staff subject to health screening?
  • Yes

  • Provide details
  • Contactless infrared temperature screening was performed at all operates gates of the airport terminals and control posts. A staff who have higher body temperature than the government provision will be denied entering the airport terminal and recommended to go to the hospital.

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • We add disinfectant solution in the cleaning process in all touch point.

  • Has the airport implemented physical distancing detection technology?
  • No

  • Provide details

  • Has seating been adapted to support physical distancing in the following areas?
  • yes

  • Provide details
  • We have adjusted the seat to support physical distancing in the airport.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • We provide announcements via PA system to encourage physical distancing measures every 30 minutes as messages: "Attention please to minimize risk of spreading Coronavirus, Don Muang International Airport kindly ask all passengers to wear a mask and keep some distance at least 1 meter between yourself and others. Thank you."

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • We provide over 150 hand-sanitizer stations all areas across the airport.

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • Medical services at the airport are provided 24/7. AOT Airport medical clinic is operated Monday - Friday, 08.00 - 17.00. For other period, contracted hospital medical clinic is operated instead. Both medical clinics are located in the airport terminal.

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • We provide a helpline via LINE application groups "COVID ดอนเมือง".

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • Yes

  • Provide details
  • We provide wayfinding indoor maps for passengers through AOT Airports Application where they can find shops, restaurant, drug store etc.

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • - Facebook page: Don Muang International Airport - LINE group: Airports of Thailand - Information displays across the airport

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • We have wheelchair service for passengers who may need special assistance.

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • Yes

  • Provide details
  • We provide self-service dining options, where passengers have limited contact with retail, food, and beverage staff.

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • Recycle air from areas has been filtered through filters inside an air handling unit (AHU) before supplying back to the areas.

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • No

  • Provide details