Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Suvarnabhumi International Airport (BKK)

Last Updated: Nov. 3, 2020, 2:51 a.m.

  • Korakot Phraepriungam
  • +66 838078889
  • Airport Website
  • Airport COVID 19 Website

  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • Yes

  • Weblink to the health declaration form
  • https://ddc.moph.go.th/viralpneumonia/eng/index.php AOT Airports Application

  • Weblink to more information (who requires the declaration?)
  • https://ddc.moph.go.th/viralpneumonia/eng/index.php

  • Can the health declaration form be completed online?
  • Yes

  • Please provide a weblink to the health declaration information/form
  • https://ddc.moph.go.th/viralpneumonia/eng/index.php

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • Yes

  • Please provide details and/or supporting weblinks
  • https://ddc.moph.go.th/viralpneumonia/eng/index.php

  • Are passengers required to carry a test certificate?
  • Yes

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • Thermal scan after landing, and swab test for infection.

  • Does the airport recommend passengers arrive earlier for international departures?
  • There is no international departures available at the airport.

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • yes

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • Yes

  • Provide details:
  • These areas are considered controlled areas.

  • Are exceptions made for accompanying persons assisting minors traveling alone or persons with disabilities, including those with reduced mobility?
  • No

  • Provide details:

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • They are on the 4th floor with common-use self-service (CUSS) check-in kiosk .

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • Yes

  • Provide details:
  • Cleaning staff are on standby.

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • No

  • Provide details:

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • Yes

  • Provide details:
  • biometrics

  • Are e-gates available at immigration entry points?
  • No

  • Provide details:

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • With a swab rapid test

  • Are passengers required to quarantine on arrival at the airport?
  • no

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
  • No

  • Provide details:
  • Passengers are require to stay at the Alternative State Quarantine for 14 days.

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • Only domestic passengers can leave the landside area after landing.

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • No

  • Provide details:

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • No

  • Provide details:

  • Are there any special pick-up or curbside arrangements in place?
  • No

  • Provide details:

  • Is physical distancing required or recommended in airport?
  • Yes

  • What is the required physical distance?
  • 1.5-2 meters apart is the required physical distance.

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • Clearly visible to all passengers

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • Detailed instruction are visible

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • No

  • Provide details:

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • No

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • All passenger-facing staff are required to wear face coverings

  • Are passenger-facing staff required to wear gloves?
  • Yes

  • Provide details
  • Only for people dealing with ASQ passengers

  • Are passenger-facing staff subject to health screening?
  • No

  • Provide details

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • Increased the frequency in cleaning each areas.

  • Has the airport implemented physical distancing detection technology?
  • No

  • Provide details

  • Has seating been adapted to support physical distancing in the following areas?
  • yes

  • Provide details
  • We have adjusted the seats to support physical distancing in the airport.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • There is a friendly reminders via announcement system every 30 minutes.

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • There are hand-sanitizing stations at all points of interaction.

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • There is a medical clinic located in both landside and airside.

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • 021321888

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • Yes

  • Provide details
  • We provide wayfinding indoor maps for passengers through AOT Airports Application where they can find shops, restaurant, drug store etc.

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • There is a Facebook page to disseminate information to the travelling public.

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • Airlines are ready to service reduced mobility passengers.

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • Yes

  • Provide details
  • We provide self-service dining options.

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • No

  • Provide details

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • The medical department trains all frontline staff.