Does the airport provide hand-sanitizing stations?
Yes
Provide details
There are hand-sanitizing stations at all points of interaction.
Is there a medical clinic located in or near the airport terminal/facility?
Yes
Provide details
There is a medical clinic located in both landside and airside.
Does the airport provide a helpline to report COVID-19 concerns?
Yes
Provide details
021321888
Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
Yes
Provide details
We provide wayfinding indoor maps for passengers through AOT Airports Application where they can find shops, restaurant, drug store etc.
Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
Yes
Provide details
There is a Facebook page to disseminate information to the travelling public.
Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
Yes
Provide details
Airlines are ready to service reduced mobility passengers.
Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
Yes
Provide details
We provide self-service dining options.
Does the airport have a ventilation filtration system that recycles air on a regular basis?
No
Does the airport offer any staff training program, relating to health or COVID-19?
Yes
Provide details
The medical department trains all frontline staff.