Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Chiang Mai International Airport (CNX)

Last Updated: Nov. 3, 2020, 3:49 a.m.

  • Kawin Pakakrong
  • +66 5392000
  • Airport Website
  • Airport COVID 19 Website

  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • Yes

  • Weblink to the health declaration form
  • -

  • Weblink to more information (who requires the declaration?)
  • https://www.caat.or.th/th/archives/47858 https://www.caat.or.th/wp-content/uploads/2020/07/The-entry-into-Thailand-of-the-persons-in-permitted-types.pdf https://www.caat.or.th/wp-content/uploads/2020/08/Measures-to-be-complied-with-when-travelling-into-Thailand_31July20.pdf

  • Can the health declaration form be completed online?
  • No

  • Please provide a weblink to the health declaration information/form

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • Yes

  • Please provide details and/or supporting weblinks
  • https://www.caat.or.th/wp-content/uploads/2020/07/The-entry-into-Thailand-of-the-persons-in-permitted-types.pdf https://www.caat.or.th/wp-content/uploads/2020/08/Measures-to-be-complied-with-when-travelling-into-Thailand_31July20.pdf

  • Are passengers required to carry a test certificate?
  • Yes

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • -

  • Does the airport recommend passengers arrive earlier for international departures?
  • yes

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • yes

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • No

  • Provide details:

  • Provide details:

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • There are touchless self-service kiosks provided for boarding pass only.

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • No

  • Provide details:

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • No

  • Provide details:

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • No

  • Provide details:

  • Are e-gates available at immigration entry points?
  • No

  • Provide details:

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • -

  • Are passengers required to quarantine on arrival at the airport?
  • yes

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
  • Yes

  • Provide details:
  • -

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • 14 days quarantine is required

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • No

  • Provide details:

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • Yes

  • Provide details:
  • They are required to wear face mask and undergo temperature screening (for domestic passengers).

  • Are there any special pick-up or curbside arrangements in place?
  • No

  • Provide details:

  • Is physical distancing required or recommended in airport?
  • Yes

  • What is the required physical distance?
  • 1 meter is the required physical distance.

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • Spacing marks are on terminal floor.

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • Spacing marks are on terminal floor. Capacity for the elevators are also provided.

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • No

  • Provide details:

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • No

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • Passenger-facing staff are required to wear face coverings.

  • Are passenger-facing staff required to wear gloves?
  • No

  • Provide details

  • Are passenger-facing staff subject to health screening?
  • Yes

  • Provide details
  • Temperature scanners are installed at the passenger terminal entrances.

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • Cleaning and sterilizing is applied every 30 minutes in departure hall, arrival hall, restroom, boarding areas and dining areas.

  • Has the airport implemented physical distancing detection technology?
  • No

  • Provide details

  • Has seating been adapted to support physical distancing in the following areas?
  • yes

  • Provide details
  • Social distance stickers are put on the seats.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • Announcements are made every 30 minutes to remind all passengers to wear face masks and maintain social distance.

  • Does the airport provide hand-sanitizing stations?
  • No

  • Provide details

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • There is a medical clinic at the airport.

  • Does the airport provide a helpline to report COVID-19 concerns?
  • No

  • Provide details

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • Yes

  • Provide details
  • We provide wayfinding indoor maps for passengers through AOT Airports Application where they can find shops, restaurant, drug store etc.

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • We provide the information to the travelling public via AOT Airports Application, Facebook AOT Official and Twitter (@AOTthailand).

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • Wheelchairs and assisting persons are available upon request.

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • No

  • Provide details

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • No

  • Provide details

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • No

  • Provide details