Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Chiang Rai International Airport (CEI)

Last Updated: Nov. 3, 2020, 3:50 a.m.

  • Sarawuth Noliam
  • +66 53798100
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • Yes

  • Weblink to the health declaration form
  • https://play.google.com/store/apps/details?id=com.AOT&hl=th

  • Weblink to more information (who requires the declaration?)
  • https://play.google.com/store/apps/details?id=com.AOT&hl=th

  • Can the health declaration form be completed online?
  • Yes

  • Please provide a weblink to the health declaration information/form
  • -

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • No

  • Please provide details and/or supporting weblinks

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • Passengers are required to undergo thermal screening once they enter the airport.

  • Does the airport recommend passengers arrive earlier for international departures?
  • Yes, a least 3 hour earlier.

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • Yes, a least 1 hour earlier.

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • No

  • Provide details:

  • Provide details:

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • There are self-service kiosks at the check in counter.

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • Yes

  • Provide details:
  • Hand sanitizers are provided at check in counter.

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • Passengers show their ID card and boarding pass to security officer without any exchange.

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • No

  • Provide details:

  • Are e-gates available at immigration entry points?
  • No

  • Provide details:

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • We are in process of preparing PCR test on arrival by quarantine officers.

  • Are passengers required to quarantine on arrival at the airport?
  • Yes, passengers are required to quarantine at state quarantine hotel for 14 days.

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
  • Yes

  • Provide details:
  • It costs 41,000 baht for 14 days includes meals and transportation.

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • There are social distance stickers and security guards who will guide and maintain the social distance between passengers.

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • Yes

  • Provide details:
  • Drivers/meeters and greeters are allowed to meet arriving passengers at the arrival hall.

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • Yes

  • Provide details:
  • They have to undergo the thermal screening once they enter the airport.

  • Are there any special pick-up or curbside arrangements in place?
  • No

  • Provide details:

  • Is physical distancing required or recommended in airport?
  • Yes

  • What is the required physical distance?
  • 1 meter is the required physical distance.

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • There are stickers on the floor to show where passengers should stand.

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • There are social distance stickers.

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • No

  • Provide details:

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • Yes

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • All airport staff are required to wear face coverings.

  • Are passenger-facing staff required to wear gloves?
  • Yes

  • Provide details
  • The security officers are required to wear gloves.

  • Are passenger-facing staff subject to health screening?
  • Yes

  • Provide details
  • Thermal scanners are placed at all entrances so all staff have to undergo thermal screening.

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • Restrooms are cleaned after every flight and every 4 hours in the boarding area.

  • Has the airport implemented physical distancing detection technology?
  • No

  • Provide details

  • Has seating been adapted to support physical distancing in the following areas?
  • Yes

  • Provide details
  • We put social distance stickers on chairs at the waiting areas to maintain social distancing between each passengers.

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • We provide signage and announcement for passengers to wear face masks and maintain social distancing.

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • There are hand sanitizing stations in every area.

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • There is an airport first aid which opens 24 hours and airport medical clinic which opens from 8 a.m. to 5 p.m..

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • Airport medical clinic staff or quarantine officer will report COVID-19 concerns to Infectious disease doctor.

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • Yes

  • Provide details
  • We provide wayfinding indoor maps for passengers through AOT Airports Application where they can find shops, restaurant, drug store etc.

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • We provide information via AOT Airports Application and on Facebook.

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • Wheelchairs are provided by the airlines and airport medical clinic.

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • No

  • Provide details

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • No

  • Provide details

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • We offer Personal Protective Equipment program annually for airport staff.