Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Sepinggan Airport (BPN)

Last Updated: Oct. 28, 2020, 12:06 p.m.

  • Retnowati Retnowati
  • +62 5427577000
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • Yes

  • Weblink to the health declaration form
  • https://inahac.kemkes.go.id/

  • Weblink to more information (who requires the declaration?)
  • Domestic and International passengers require the declaration

  • Can the health declaration form be completed online?
  • Yes

  • Please provide a weblink to the health declaration information/form
  • https://inahac.kemkes.go.id/

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • Yes

  • Please provide details and/or supporting weblinks
  • There is a regulation from government to undergo a test for COVID-19 such as Rapid Test or PCR test. Here's the link for the regulations : https://covid19.go.id/p/regulasi/surat-edaran-nomor-9-tahun-2020

  • Are passengers required to carry a test certificate?
  • Yes

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • 1. There is temperature screening that is requires for all customers who enter the main gate at departure terminal. It is conducted by Airport Operator. 2. There is test certificate of Covid-19 screening for all passengers that is conducted by Airport Health Quarantine.

  • Does the airport recommend passengers arrive earlier for international departures?
  • Since March 2020, there is no international flight from BPN.

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • The airport recommend passengers to arrive earlier (2 hours) before boarding time.

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • Yes

  • Provide details:
  • Limited access to arrivals and departures. Only customers who has travel document and test certificate of Covid-19 that is required for entering the departures and arrivals hall.

  • Are exceptions made for accompanying persons assisting minors traveling alone or persons with disabilities, including those with reduced mobility?
  • Yes

  • Provide details:
  • Persons with disabilities or minors travelling alone is allowed to be accompanied.

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • Yes

  • Provide details:
  • There are 8 self service kiosks for printing boarding pass only.

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • Yes

  • Provide details:
  • All kiosks have been pre-treated with disinfectant and this is continuously monitored.

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • No

  • Provide details:

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • Yes

  • Provide details:
  • There are 2 airlines that using boarding process touchless (Garuda Indonesia and Citilink Indonesia).

  • Are e-gates available at immigration entry points?
  • No

  • Provide details:

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • Due to health test should be done before departure and only passenger with specific health requirement result can do the travelling, there is no additional health test upon arrival except for temperature check before Health Quarantine checkpoint.

  • Are passengers required to quarantine on arrival at the airport?
  • No.

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
  • No

  • Provide details:
  • Requirements for self-quarantine are controlled by Indonesia's government and are dependent on country as part of a travel corridor policy.

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • Face Coverings are required to be worn at all times, hand sanitizer stations provided, social distancing is required and access to terminal is restricted.

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • No

  • Provide details:

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • No

  • Provide details:

  • Are there any special pick-up or curbside arrangements in place?
  • No

  • Provide details:

  • Is physical distancing required or recommended in airport?
  • Yes

  • What is the required physical distance?
  • 1 meter.

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • There are marks (yellow line) on floors to guide passengers.

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • There are marks on the floor of elevators to keep physical distancing.

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • Yes

  • Provide details:
  • There are marks on the seat of airport public ground transportation to keep physical distancing.

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • No

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • Face covering are required to be worn by all staff and passengers at the airport.

  • Are passenger-facing staff required to wear gloves?
  • Yes

  • Provide details
  • For certain staffs (such as Airport Security and Customer Service) where social distancing with the passengers cannot be always maintained due to some circumstances

  • Are passenger-facing staff subject to health screening?
  • Yes

  • Provide details
  • All staffs who enter the terminal are subjected for temperature screening.

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • Balikpapan Airport has enhanced its already thorough cleaning processes in response to the issue including cleaning of airport facilities with disinfectant frequently and availability of 44 hand sanitizer dispenser that located in the airport.

  • Has the airport implemented physical distancing detection technology?
  • No

  • Provide details

  • Has seating been adapted to support physical distancing in the following areas?
  • Yes

  • Provide details
  • Waiting Room areas, Dining areas, Arrival areas

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • There's signage or information board to encourage physical distancing and the announcements via PA system is announced every 15 minutes .

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • Yes

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • There's a medical clinic by Airport Health Quarantine.

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • For further information regarding to helpline to report COVID-19 concerns, contact : +62 542 - 757 7000 (PIC : Airport Operation Center Head)

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • Yes

  • Provide details
  • There is digital wayfinding indoor maps at departure and arrival area. Furthermore, indoor maps could be found on the airport website (www.sepinggan-airport.com), even though it need any adjustments due to Covid-19.

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • There is social media, website, and multimedia videos available on various platforms.

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • There is special needs services counter or Customer Services at the airport to assist passengers with reduced mobility or passengers with disabilities.

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • No

  • Provide details

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • Yes

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • No

  • Provide details