Does the airport provide hand-sanitizing stations?
Yes
Provide details
Yes, available in the departure and arrival area
Is there a medical clinic located in or near the airport terminal/facility?
Yes
Provide details
There is a health quarantine office in the airport for medical assistance equipped with ambulance facilities.
Does the airport provide a helpline to report COVID-19 concerns?
Yes
Provide details
A helpline to report Covid-19 is provided by Health Quarantine for further informations/details : https://www.corona.malukuprov.go.id/
Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
Yes
Provide details
https://pattimura-airport.co.id/id
Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
Yes
Provide details
Yes, social media, website, mobile application, and live chat 24 hours are available as well as the latest updates regularly on the @ap_airports Instagram account
Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
Yes
Provide details
Passengers with disabilities could borrow a wheelchair from the airlines or from the airport For further
Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
No
Does the airport have a ventilation filtration system that recycles air on a regular basis?
Yes
Provide details
Yes, there's Air Handling Unit (AHU) in air conditioner system to perform one or more of the functions of circulating, cleaning, and filtrating the air
Does the airport offer any staff training program, relating to health or COVID-19?
No