Check & Fly

Be prepared for your next flight by checking the health and safety measures at your departure and arrival airports.

Information provided through this service is provided directly by airports. ACI accepts no responsibility for the accuracy or validity of the information provided by this service, nor liability for actions or consequences arising from the use of the information.

Achmad Yani International Airport (SRG)

Last Updated: Oct. 28, 2020, 4:22 p.m.

  • Ahmad Danar Suryantono
  • +62 2486000600
  • Airport Website
  • Airport COVID 19 Website
  • Are passengers required to complete a government or airport issued pre-travel health declaration form?
  • Yes

  • Weblink to the health declaration form
  • https://inahac.kemkes.go.id/

  • Weblink to more information (who requires the declaration?)
  • https://inahac.kemkes.go.id/

  • Can the health declaration form be completed online?
  • Yes

  • Please provide a weblink to the health declaration information/form
  • https://inahac.kemkes.go.id/

  • Are passengers required to undergo a test for COVID-19 before starting their journey?
  • Yes

  • Please provide details and/or supporting weblinks
  • -yes, all passengers are required to carry out a covid-19 test such as a rapid or swab test before starting their journey

  • Are passengers required to carry a test certificate?
  • Yes

  • Are passengers required to undergo any health tests or screening?
  • Yes

  • Provide details: What type of screening is required? By whom is the screening conducted? Is screening for all passengers or for specific airlines?
  • 1. All the passenger is required to wear face mask at the airport and in airplane 2. Passengers temperature checked before entering the terminal using thermal scanner 3. Health Certificate with a COVID-19 free result checked by Health Port Officer before check in 4. Passengers temperature and Electronic Health Alert Card (E-HAC) checked upon arrival

  • Does the airport recommend passengers arrive earlier for international departures?
  • Yes, passenger should arrive 3 hours before departure and make sure they bring all the document requirement such as Health Certificate from the authorized health authority

  • Does the airport recommend passengers arrive earlier for domestic departures?
  • Yes, passenger should arrive 2 hours before departure and make sure they bring all the prerequisite documents below: 1. Personal Identity (KTP or other valid ID). 2. Polymerase Chain Reaction (PCR) Test Certificate with a negative Result that is valid for 14 days or Rapid Test with Non Reactive Result that is valid for 14 days upon departure. 3. Statement Letter of Influenza-like illness free symptom for region or countries that do not provide PCR/rapid facilities. 4. Travel ticket. 5. Download and Fill Out the “Peduli Lindungi” and Electronic Health Alert Card (E-HAC) application on mobile phone devices.

  • Is the public (non-passengers) restricted from entering the public areas of the airport (e.g. departures, arrivals hall)?
  • No

  • Provide details:

  • Provide details:

  • Does the airport provide self-service kiosks for printing boarding pass and bag tag?
  • No

  • Provide details:

  • Does the airport implement a sanitization process for kiosk touch screens to enable the disinfection of the screen between each use?
  • Yes

  • Provide details:
  • Yes, kiosk touch screen at Jenderal Ahmad Yani International Airport is used for displaying airport information and map. We Practice routine cleaning and disinfection of frequently touched surfaces and provide hand sanitizer near this facility

  • Is the access to airport checkpoint security touchless/does it reduce the need for document exchange/handling?
  • Yes

  • Provide details:
  • 1. Physical distancing in the que in Security Check Point, Immigration (International Terminal), Health Document Check, and all the queueing area 2. Personnel on Duty equipped with Personal Protective Equipment (PPE) 3. Use Plexiglass barriers in high-traffic areas 4. Use touchless scan barcode for boarding pass reader

  • Is the airport boarding process touchless i.e. biometric or e-gates?
  • No

  • Provide details:

  • Are e-gates available at immigration entry points?
  • No

  • Provide details:

  • Are passengers required to undergo any health tests on arrival?
  • Yes

  • Provide details:
  • Body temperature checked using thermal scanner and Passengers should show their Electronic Health Alert Card (E-HAC) upon arrival

  • Are passengers required to quarantine on arrival at the airport?
  • No, Those who have COVID-19 symptoms, will be examined by Port Health Office (Airport) Officer and if needed will be transferred to pointed hospital for further check

  • If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
  • No

  • Provide details:
  • passengers do not required to quarantine on arrival at the airport there is no cost

  • What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
  • Yes

  • Provide details:
  • 1. All the passenger, visitor,and airport employee must wear face mask at the airport 2. Ensure multiple hand sanitizer stations and or wash basin are available throughout the areas with adequate signage for passengers. 3. Implementation of Circulation arrangements, Number of visitors/queue in line and time limit of visit at the entrance and exit to prevent crowds

  • Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
  • Yes

  • Provide details:
  • meeters and greeters and also visitor can only meet the arriving passenger in public area inside the terminal building as long as they wear face mask and do the body temperature check using thermal scanner before entering the terminal

  • Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
  • Yes

  • Provide details:
  • all the visitors must wear face mask and do the body temperature check using thermal scanner before entering the terminal

  • Are there any special pick-up or curbside arrangements in place?
  • Yes

  • Provide details:
  • We provide 3 zone of pick up area

  • Is physical distancing required or recommended in airport?
  • Yes

  • What is the required physical distance?
  • Yes, physical distancing are requires in airport

  • Are there spacing marks on floors to guide passengers?
  • Yes

  • Provide details:
  • There're some spacing marks on floors at the check in area until boarding and arrival that use to guide the passengers

  • Are physical distancing rules in place for elevators, escalators, and moving walkways?
  • Yes

  • Provide details:
  • In Jenderal Ahmad Yani International Airport has 2 travelators for passenger and there's a spacing marks at the travelators

  • Are limitations set for number of passengers on airport public ground transportation, e.g. shuttle busses, airport transit systems, etc.?
  • Yes

  • Provide details:
  • There are the limitations passengers in airport public ground transportation such as bus, taxi due to physical distancing or health protocols

  • Are passengers required to wear face coverings?
  • Yes

  • Does the airport provide face coverings?
  • Yes

  • Can face coverings be purchased at the airport?
  • Yes

  • Are passengers required to wear gloves?
  • No

  • Are passenger-facing staff required to wear face coverings?
  • Yes

  • Provide details
  • Airport officials, front liner & airport commercial assistant wears self protection apparatus such as face mask and face shield.

  • Are passenger-facing staff required to wear gloves?
  • Yes

  • Provide details
  • Airport officials, front liner & airport commercial assistant wears self protection apparatus such as an examination gloves.

  • Are passenger-facing staff subject to health screening?
  • Yes

  • Provide details
  • Airport staff should to health screening such as checked by thermal scanner before entering the airport

  • What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
  • Airports main aims are to protect the health and welfare of travellers, airport personnel and the public, and to mitigate the COVID-19 outbreak through Intensive and extensive cleaning and disinfectant and sanitizing facilities in public area (Check In, Security Check Point, Immigration, boarding Lounge, Garbarata, Baggage Claim areas and public transportation waiting areas) and facilities (Counter Check In, Trolly, Self Check In Machines, SCP (Tray & X Ray), Toilets, Boarding Pass Scanners, Hand Rails, Armchairs and others).

  • Has the airport implemented physical distancing detection technology?
  • No

  • Provide details

  • Has seating been adapted to support physical distancing in the following areas?
  • Yes,

  • Provide details
  • Providing stickers (marking) for physical distancing such as “MAINTAIN PHYSICAL DISTANCING": PLEASE LEAVE THIS SEAT EMPTY

  • Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
  • Yes

  • Provide details
  • The airport has announce to guide a passengers for support physical distancing frequently

  • Does the airport provide hand-sanitizing stations?
  • Yes

  • Provide details
  • There are 40 points of hand sanitizing stations at the airport

  • Is there a medical clinic located in or near the airport terminal/facility?
  • Yes

  • Provide details
  • - There's a health port (airport) office at the airport and Columbia hospital near the airport - 2 locations of rapid test station at the parking building

  • Does the airport provide a helpline to report COVID-19 concerns?
  • Yes

  • Provide details
  • there's an application such as “PeduliLindungi” that can be downloaded on mobile phone devices to know about Covid-19 report near the airport.

  • Does the airport app, airlines app, or other third-party apps provide wayfinding indoor maps for passengers?
  • Yes

  • Provide details
  • Passenger can see our wayfinding indoor maps in Jenderal Ahmad Yani International Airport link website "ahmadyani-airport.com"

  • Is there any mechanism, such as social media or mobile apps, to disseminate information to the travelling public?
  • Yes

  • Provide details
  • There's a media social of Jenderal Ahmad Yani International Airport such as : Instagram : @semarangairport Twitter : semarang_ap1 Link : ahmadyani-airport.com

  • Are there any other particular processes in place to assist passengers with reduced mobility (wheelchair) or passengers with disabilities?
  • Yes

  • Provide details
  • There are 2 (two) place to asisst passenger with reduced mobility or disabilities at the airport such as special needs service holding room and multisensory room

  • Does the airport provide self-service dining options, where passengers have limited contact with retail, food and beverage staff?
  • No

  • Provide details

  • Does the airport have a ventilation filtration system that recycles air on a regular basis?
  • Yes

  • Provide details
  • At the Jenderal Ahmad Yani Semarang International Airport has a ventilation filtration system

  • Does the airport offer any staff training program, relating to health or COVID-19?
  • Yes

  • Provide details
  • The airport staff have done the Public Health Emergency of International Concern (PHEIC) Covid 19 simulation with port health officer