Are e-gates available at immigration entry points?
No
Are passengers required to undergo any health tests on arrival?
Yes
Provide details:
Subject to Ministry of Health Malaysia's requirement, passengers from red zone areas (high-risk areas with more than 41 COVID-19 positive cases) are required to undergo health assessment and Covid-19 swab test carried out by the Health Officers upon arrival.
Are passengers required to quarantine on arrival at the airport?
Subject to Ministry of Health’s requirement, passengers from the red zone areas are required to undergo the 14-days quarantine procedure.
If airport-quarantine does the passenger bear hotel and other related costs, e.g. meals, transportation, etc.?
Yes
What, if any, protocols and precautions are in place for arriving passengers who are exiting the landside area?
Yes
Provide details:
Specifically for passengers arriving from red-zone areas, after going through the health assessment procedure, passengers will be exiting through a special dedicated lane (separate from other passengers) into a special vehicle arranged by the local authority.
Are drivers/meeters and greeters allowed to meet arriving passengers inside the terminal building?
Yes
Provide details:
Public visitors are allowed into the terminal public concourse area.
Are there any specific measures for drivers/meeters and greeters meeting/collecting arriving passengers? (e.g., subject to health screening)
Yes
Provide details:
Drivers, meters and greeters must undergo body temperature screening and register via Government’s contact tracing Apps, MySejahtera before being allowed to enter the terminal public concourse area.
Are there any special pick-up or curbside arrangements in place?
Yes
Provide details:
Arranged by the Department of Health.