Are passenger-facing staff required to wear face coverings?
Are passenger-facing staff required to wear gloves?
Both Brisbane Airport Corporation and Department of Agriculture have implemented company policies to mandate staff within passenger-facing roles to wear PPE.
Are passenger-facing staff subject to health screening?
Both Brisbane Airport Corporation, Department of Agriculture and Australian Border Force have implemented company policies to mandate staff within passenger-facing roles to wear PPE.
What special COVID-19 cleaning/sterilization measures has the airport implemented? Provide details for areas such as restrooms, boarding areas, dining areas, etc.?
As part of the COVIDSafe plan for Brisbane Airport a detailed assessment has been carried out of cleaning duties in buildings and transfer buses managed by BAC.Following the guidance set out in the How to clean and disinfect your workplace document, produced by Safe Work Australia, BAC has implemented all recommendations and made changes to current practices as required, especially with regards to the type of cleaning chemical used and frequency of sanitation of high touch surfaces, public areas, toilets, and food courts. Cleaning equipment such as vacuum cleaners were also assessed and confirmed to be fitted with High Efficiency Particulate Air (HEPA) filters.As well as spot cleaning/sanitising on two hourly cycles across the terminals, BAC undertakes deep cleaning every night.We understand people may be concerned about using handrails, however we encourage the use of these for your safety when using stairs and escalators. Touchless hand sanitiser stations are located in close proximity to these areas for your peace of mind.Everyone has a role to play in keeping safe and we encourage travellers and visitors to use the free sanitation wipes and sanitation stations located throughout the terminal to help minimise cross infection, and to follow good hygiene practices by washing your hands after being in any public space. BAC transfer buses undergo regular surface cleaning, including using an antimicrobial shield that forms an invisible barrier on all surfaces and the air-conditioning system to sanitise and eliminate microbes and bacteria. There is also a hand sanitizer dispenser at the entry of each bus which passengers are encouraged to use on entry and exit.
Has the airport implemented physical distancing detection technology?
Has seating been adapted to support physical distancing in the following areas?
Xovis (passenger flow management system) has been implemented at the International Terminal.
Boarding areas, Dining areas, Airport lounges, Other retail activities
Does the airport provide signage and announcements via PA system to encourage physical distancing measures in place?
Seating has been removed in the above areas to facilitate and encourage social distancing. Airline lounges remain closed following the Government's guidelines in response to COVID19.
Both static and digital signage has been implemented throughout both International and Domestic Terminals, with the key message Leave Space. Stay Safe. PA announcements have been implemented as per the wording scripted by the Australian Airports Association (AAA) and cycles in public areas of both terminals every 20 minutes.